Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,147 reviews
5 stars
378
4 stars
233
3 stars
202
2 stars
96
1 star
238
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor fulfillment of requests.
Staff Attitude
Several customers noted unprofessional and rude behavior from staff, particularly in the drive-thru.
Food Quality
Feedback indicated that food quality was inconsistent, with complaints about cold or stale items.
Management Issues
Customers expressed concerns about poor management and lack of oversight, leading to ongoing service problems.
- HCHunter Hearst Tablet Phone and Cricket2 days ago1.0Had to wait for someone to get on speaker, and they take the order of someone that pulled in right after us. Then long wait time!
- AFAspen Freeman5 days ago1.0Rude staff , dont think they knew what they were doing at all claims they were under staffed only 3 cars in they weren't to busy flipping eachother off laughing being really loud definitely need a mature manger on shift wont go back would love my money back but dont even wanna deal with that ..
- JAJoshua AdkinsNov 11, 20254.0They must have two different work watches one watch is really good really respectful and there's another watch full of a bunch of young punks play tender mess up your order or take too long who knows what they're doing in my food but I don't want to think about that
- JSJameson SackettNov 9, 20251.0Waited in line for 30 minutes, finally got to the window and received my food. Carmel frappe tasted like strait ice no flavor and there were big ice chunks at the bottom, and my fries were hard and crispy
- VTVictoria “Torie” TinderOct 28, 20251.0Waited almost 20 minutes for a breakfast sandwich. Ridiculous! The English muffin was burnt when I did receive it. Don't go to this location, they are seriously slower than molasses in January. This was through the drive through.
Frequently Asked Questions About McDonald's
What are the regular hours of operation for McDonald's at 5620 W Amarillo Blvd?
McDonald's is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location offer delivery service?
Yes, delivery is available from 6:00 AM to 10:00 PM every day.
Is there a drive-thru service at this McDonald's and what are its hours?
Yes, the McDonald's has a drive-thru open daily from 6:00 AM to 11:00 PM.
What types of payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What mobile apps can I use to order food from this McDonald's?
You can order via the McDonald's app available on the Apple App Store and Google Play Store.
What services are provided by this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 5620 W Amarillo Blvd, Amarillo, TX 79124, USA.
Which nearby restaurants can I visit along with McDonald's for a variety of food options?
Nearby restaurants include Chick-fil-A, Taqueria El Tapatío Number 4, Applebee's Grill + Bar, Wendy's, and ZENSHI Handcrafted Sushi.
What nearby coffee shops are close to this McDonald's?
You can visit Starbucks located nearby for coffee, tea, and smoothies.
Are there any convenient gas stations or automotive services near this McDonald's?
Yes, nearby places include Phillips 66 Gas, United Express, Toot'n Totum gas stations, and O'Reilly Auto Parts for automotive needs.