McDonald's

3.4
1150 reviews
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Business Details

5620 W Amarillo Blvd, Amarillo, TX
79124, United States
(806) 352-2239
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5620 W Amarillo Blvd, Amarillo, TX
79124, United States

Hours

Reviews

3.4
1,150 reviews
5 stars
378
4 stars
234
3 stars
203
2 stars
96
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor fulfillment of requests.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, contributing to a negative experience.

Food Quality

Feedback indicated that food was often served cold or stale, with complaints about overcooked items and incorrect preparation.

Management Issues

Customers expressed concerns about poor management, including understaffing and lack of oversight, leading to a chaotic environment.
  • MW
    margaret wells
    5 days ago
    3.0
    Not equipped to take special orders - they should say so. Otherwise clean & efficient.
  • SC
    Sara Chambers
    Dec 16, 2025
    1.0
    One of the worst places for fast food. Extremely long wait for just 2 quarter pounders. I asked for no onions. Received 2 lukewarm burgers covered in onions. I had already taken a bite when I realized they had onions and i should have known from the smell. Good thing I'm not allergic but these onions stink so bad I don't even want to scrape them off the burger. I'd rather travel 10 more miles to go somewhere decent next time. I haven't had McDonald's in over a year and now I remember why.
  • RL
    Resa Lambert
    Dec 13, 2025
    5.0
    Grinch meal was fun.
  • KK
    k kelting
    Nov 25, 2025
    1.0
    The car in front of me got the wrong order and gave the partially opened sandwich back. Once I arrived at the pickup window, they gave me the wrong order, which I gave back. They then gave me the partially opened sandwich that was handled by the previous customer. I’m done. Chic-Fil-A never has these kinds of issues.
  • AF
    Aspen Freeman
    Nov 19, 2025
    1.0
    Rude staff , dont think they knew what they were doing at all claims they were under staffed only 3 cars in they weren't to busy flipping eachother off laughing being really loud definitely need a mature manger on shift wont go back would love my money back but dont even wanna deal with that ..
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Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 5620 W Amarillo Blvd?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer delivery service?

Yes, delivery is available from 6:00 AM to 10:00 PM every day.