McDonald's

3.5
1791 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
400 E Amarillo Blvd, Amarillo, TX
79107, United States

Hours

Reviews

3.5
1,791 reviews
5 stars
676
4 stars
369
3 stars
309
2 stars
138
1 star
299

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and long wait times.

Food Temperature

Numerous reviews mentioned that food was often served cold or stale, with complaints about the quality of the burgers and fries.

Safety Concerns

Several customers expressed discomfort with panhandlers near the drive-thru and inside the restaurant, raising safety concerns, especially for families.

Cleanliness Issues

The cleanliness of the bathrooms and dining area was criticized, with reports of unsanitary conditions.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
  • AH
    Alisha Harris
    Dec 27, 2025
    1.0
    There was still pink in my burger
  • MS
    Maricela Saenz
    Dec 26, 2025
    3.0
    Burger was cold
  • TS
    TimelessRewind Travel Safe
    Dec 8, 2025
    3.0
    Serves the best food! But not a safe place. I just had a man step out of white van near the drive thru- asked for a couple dollars - I told him honesty- I don’t have cash apologized- he insulted me… another time some girl was barking like a dog! Scary here, but the food & staff are great! And guy just hit my truck with his door- got in his car like he innocent 12:57 pm
  • KE
    Kristie Edwards
    Dec 8, 2025
    1.0
    Workers ignore you and are rude
  • JS
    Janelle Singer
    Nov 30, 2025
    1.0
    Went through drive through, was welcomed with a lady mumbling to where we could barely hear her, two cars who got in the opposite lane after we got there had their order taken so we asked if anyone was there in which we were met with a rude young lady rushing us though our order with an extremely annoyed tone. We couldn't even understand what she said at the end because she kept mumbling. When we asked to round our total up we were met with dead silence. As a cherry on top we got our food and it wasnt even warm. It was cold. I understand working fast food at night can be annoying at times but this was the absolute worst service I have gotten at a McDonalds ever. Edit: to make things worse, I got home and they had gotten our order wrong and added pickles and onions onto both mcribs after asked not to. It was probably because they were rushing us. Dont go to this mcdonalds.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 400 E Amarillo Blvd?

The restaurant is generally open from 5:00 AM to 11:00 PM Monday through Thursday, from midnight to 11:59 PM on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.

What are the delivery hours for McDonald's at this location?

Delivery is available from 7:00 AM to 10:00 PM Monday through Thursday and Sunday. On Friday and Saturday, delivery is open 24 hours.