Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,484 reviews
5 stars
549
4 stars
288
3 stars
259
2 stars
124
1 star
264
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor management.
Food Quality
Many customers complain about cold, old, or incorrect food orders, with some noting that the food quality has declined.
Cleanliness
Numerous reviews highlight issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail in order fulfillment.
Pricing Concerns
Customers express dissatisfaction with rising prices and additional charges, feeling that the value for money has decreased.
- PLpricilla lunaOct 23, 20254.0Drive thru only but wait wasn’t bad , food was hot and fresh i feel like service was good so i definitely will be going back
- SAS.T. AdamsOct 5, 20251.0Passing through Amarillo and popped in for a 1/4 lb cheese burger. Also ordered a small fountain drink, and got charged $1.79 for a "small beverage surcharge". Really?? Feels like covert price gouging. Come on McDonald's you're better than this!
- AHAwaken Love & Keep It Hot & HolyOct 4, 20252.0Old stake nuggets - wrong tea! Tired of getting wrong food and old food. Unacceptable!
- KWKeene WattsOct 1, 20251.0Order was incorrect and they did not fix it when asked.
- CMCharity McFarlinSep 22, 20251.0Put in a mobile order at 9:55PM, pulled up to drive up and the lady was short and told me they were closed. I told her I put in an order on the app, and she said “it can be refunded”. They’re not supposed to be closed for another hour?
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1720 S Ross St, Amarillo, TX?
McDonald's is open daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Thursday through Saturday.
During what hours is the McDonald's drive-thru open?
The drive-thru operates daily from 5:30 AM to 11:00 PM, and until midnight Thursday through Saturday.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 7:00 AM to 10:30 PM.
Can I order McDonald's food for delivery or pickup online?
Yes, you can order for delivery or curbside pickup through McDonald's online ordering platform at https://mcdonalds.order.online/business/-5579.
What payment methods does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer a drive-thru service?
Yes, there is a drive-thru available at this McDonald's location.
Are there any nearby coffee shops where I can grab a drink before or after visiting McDonald's?
Dutch Bros Coffee is a nearby coffee shop located close to McDonald's where you can enjoy coffee or tea.
What are some nearby hotels if I am visiting McDonald's from out of town?
Nearby hotels include La Quinta Inn by Wyndham Amarillo Mid-City, Mariott Hotel - Downtown, Baymont Inn & Suites East Amarillo, Days Inn, Fairfield Inn & Suites by Marriott Amarillo Downtown, Four Points by Sheraton Amarillo Downtown, Clarion Hotel, Holiday Inn, and Four Points by Sheraton Amarillo Central.
Are there other fast food or restaurant options near this McDonald's?
Yes, nearby alternatives include Pardon My Cheesesteak, IHOP, Schlotzsky's (Ross St - Amarillo, TX), Cinnabon at Schlotzsky's, Krispy Krunchy Chicken, and Wendy's.
How can mobile ordering and rewards be accessed at McDonald's?
You can order via the McDonald's App available on the Apple App Store and Google Play Store, and earn rewards through MyMcDonald's Rewards program at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.