Many customers praised the attentive and friendly service, particularly highlighting servers like Jay and Kensi.
Food Quality
The food received mixed reviews; while many enjoyed the flavors and freshness, some found it overpriced and inconsistent in quality.
Atmosphere
The restaurant's atmosphere was frequently described as warm and welcoming, contributing positively to the dining experience.
Pricing Concerns
Several customers expressed concerns about the high prices relative to the quality of food, with some feeling it did not meet their expectations.
Takeout Recommendations
Some reviews suggested that the restaurant might benefit from focusing on takeout due to staffing issues affecting service speed.
TF
Tiffany Finch
Nov 7, 2025
5.0
The staff was amazing, the food was delicious, and would definitely come back again.
AT
Alis Tyson
Sep 15, 2025
2.0
The man working there needs help. I would say for whatever reason not enough staff. He did the best he could under the circumstances. The food the cook whoever he/ or she was the food was amazing. I'd suggest doing just takeout until you get proper help. The cook and a few delivery ppl. It would definitely save ya'll money and make money at the same timw
BF
BD Flynn
Aug 18, 2025
5.0
From the moment I walked in, the atmosphere felt warm and welcoming. Kensi, the owner, went above and beyond to make the experience memorable truly some of the most thoughtful service I’ve encountered lately. And the House Crackin’ Ranch? A total flavor bomb. It’s incredible. This spot is definitely worth a visit! Lastly a server told my brother where to drop in Fortnite and when we got home he took a Victory Royale. Definitely coming back for the food and to find out where to drop next!
JM
Janae M
Aug 17, 2025
5.0
The seasoning was excellent, and it was a vibe, the food was delicious 😋
CV
Champaigne Villarreal
Aug 10, 2025
5.0
I love coming here. The waiters are very sweet! The only place I’ll get my sea food boil.
What are the general opening hours for Crackin' Crab?
Crackin' Crab is open Monday through Thursday from 12:00 PM to 9:00 PM, and Friday through Sunday from 12:00 PM to 10:00 PM.
Does Crackin' Crab offer takeout services?
Yes, Crackin' Crab offers takeout services during their regular opening hours.
Is delivery available at Crackin' Crab?
No, Crackin' Crab does not currently offer delivery services.
Where is Crackin' Crab located?
Crackin' Crab is located at 3350 S Soncy Rd, Amarillo, TX 79121, USA.
How can I contact Crackin' Crab for reservations or inquiries?
You can contact Crackin' Crab by phone at +1 806-437-1555.
What types of cuisine does Crackin' Crab specialize in?
Crackin' Crab specializes in seafood, including Cajun and Creole dishes, acting as a crab house and family restaurant.
Where can I view the menu or place an order online for Crackin' Crab?
You can view the menu and place an order online at https://crackincrab.com/menu.
What are some nearby shopping options when visiting Crackin' Crab?
Nearby shopping options include Lane Bryant for women's clothing, Cost Plus World Market for furniture and home goods, and Kirkland's for furniture and general shopping.
What beauty and spa services are available near Crackin' Crab?
Near Crackin' Crab, you can visit Amazing Lash Studio for eyelash services, Bellagio Nail Spa for nail and beauty treatments, and LUSH beauty Lounge for hair salon services.
Are there any fitness or health centers close to Crackin' Crab?
Yes, nearby fitness and health centers include Guetho Texas BJJ for martial arts and gym activities, BodyTrac Health & Fitness for gym services, and Total Health & Wellness Center for chiropractic and holistic health.