McDonald's

3.7
1730 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
217 N Alton, Alton, TX
78573, United States

Hours

Reviews

3.7
1,730 reviews
5 stars
832
4 stars
297
3 stars
185
2 stars
84
1 star
332

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with complaints about unprofessional staff, long wait times, and incorrect orders.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and inadequate responses from staff when addressing these problems.

Food Quality

Several reviews mentioned cold or poorly prepared food, including burnt items and incorrect meal components.

Management Issues

Customers expressed dissatisfaction with management, citing a lack of oversight and poor employee behavior.

Positive Experiences

Despite the negative feedback, some customers praised the fast service and friendly staff during certain visits.
  • MT
    Marie Tay
    Nov 14, 2025
    1.0
    They gave me a pink ahh burger and never answered the phone 😭 Ima sue if I get food poisoning.
  • NS
    Noah Soliz
    Oct 26, 2025
    1.0
    The worst customer service. What’s the point of having curbside service if workers won’t take your food out to you?
  • AG
    Alicia Gonzalez
    Oct 22, 2025
    1.0
    Ordered a double hamburger with only Mayo and ketchup and got Mayo and ketchup with a side of burger. Unacceptable. If you don’t like your job then don’t work there, you have one job, and even that you can’t do right.
  • JM
    Juan Martinez
    Oct 5, 2025
    1.0
    This is probably the worst location I’ve been to, I asked for a frappe and they told me they don’t sell frappes after 11 even though I’ve never heard that at any McDonald’s. But anyways I ordered a 5 dollar meal and a caramel iced coffee and i specifically said I wanted 5 sugars to make it sweet. Fast forward almost half an hour later even though there was just me and 2 other cars and apart from them giving me my coffee still tasting strong and no visible sugar they forgot to give me my soda and the girl that gave it to me just left before I could ask her about my soda. Worst experience ever would not recommend this location until they fix all those issues.
  • NM
    Naidelyn Marquez
    Sep 29, 2025
    1.0
    Faltaba una hora para cerrar y me negaron el servicio. Pésimos servicio

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 217 N Alton, TX?

McDonald's at 217 N Alton, TX is open from 6:00 AM to 11:00 PM Monday through Friday and Sunday, and open 24 hours on Saturday.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Thursday, extends to 4:00 AM on Friday, operates 24 hours on Saturday, and is open from 4:00 AM to 1:00 AM on Sunday.