McDonald's

3.4
2360 reviews
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Business Details

856 Highway 76, White House, TN
37188, United States
(615) 672-2957
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
856 Highway 76, White House, TN
37188, United States

Hours

Reviews

3.4
2,360 reviews
5 stars
782
4 stars
485
3 stars
420
2 stars
219
1 star
454

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, stale, or improperly prepared food, including moldy ice cream and raw meat.

Customer Service

Many reviews highlighted rude or indifferent staff, with several customers expressing dissatisfaction with the service and management's response to complaints.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and poor handling of mobile app orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and food preparation areas.

Speed of Service

While some customers praised fast service, many others reported long wait times and inefficient drive-thru operations.
  • KP
    Kristen Prentiss
    3 days ago
    1.0
    Cant believe this place was ever any "good" but the food was worse than I could have ever imagined McDonald's to be. And remember, it doesnt ever go bad. I think there is a 50 year old burger somewhere still looking like it was made yesterday
  • AE
    Adrianna Ellis
    Jan 3, 2026
    1.0
    Nasty… it has hair in my fries it’s basically cold they had to remake my order bc they gave mine to sb else just for my food to still be cold and I’m not even the type that even complains but this is very nasty im sorry to say.
  • AG
    Autumn Grayson
    Dec 24, 2025
    1.0
    I ordered 2 cones and 2 ice cream in cups - plain vanilla. All came filled with black moldy looking pieces in the ice cream. I return the product for a refund and the team ensured me the machine would be cleaned. I went back to the play area to watch my kids and more customers come in the area with ice cream, turns out they were served moldy ice cream as well. When I asked the team why they decided to knowingly serve moldy ice cream to kids the only reply from the “manager” was “ It’s not his problem”. I will not return to this location again. I would rather spend my money where the staff can atleast pretend to care.
  • ST
    Sheryl Townsend
    Dec 18, 2025
    5.0
    Did mobile order and picked up in drive thru. Fast service, however not too friendly. Food was good too
  • AD
    Amber Dickerson
    Dec 12, 2025
    1.0
    Worst place ever!!Cold food,employees are RUDE!! BEWARE go somewhere else unless you want to be disappointed! Don't worry Karen the sauce isn't coming out of your paycheck!
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Frequently Asked Questions About McDonald's

What are the regular dining hours of McDonald's at 856 Highway 76, White House, TN?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

When can I get delivery from this McDonald's location?

Delivery is available daily from 6:00 AM to 11:45 PM Monday to Wednesday and Sunday, and 24 hours from Thursday to Saturday.