McDonald's

3.5
702 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
103 Waverly Pl, Waverly, TN
37185, United States

Hours

Reviews

3.5
702 reviews
5 stars
262
4 stars
141
3 stars
129
2 stars
61
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality has been inconsistent, with reports of rude staff and slow service, particularly during busy times.

Food Freshness

Food freshness is hit or miss; some customers received hot and fresh meals, while others reported cold or undercooked items.

Order Accuracy

Order accuracy is frequently an issue, with many customers experiencing incorrect orders or missing items.

Cleanliness

The restaurant is generally reported as clean, contributing positively to the dining experience.

Customer Experience

Positive interactions with friendly staff have been noted, but negative experiences with service attitude have also been highlighted.
  • DB
    David Brandt
    Nov 15, 2025
    4.0
    So I eat here at McDonald's quite frequently and the other day I did get my meal and the french fries were literally cold I will say that's not typically the case but this last time I went there was very disappointed I'm not one to complain if the fries aren't super hot or super fresh but they were literally cold and they tasted stale
  • A8
    Arizona 88
    Nov 14, 2025
    4.0
    I ordered a double quarter pounder, when I got home it was regular quarter pounder.
  • KK
    Kragnar
    Oct 29, 2025
    1.0
    Everything started okay. Ordered on the kiosk, got our number sat down. Food came fairly quickly. Picked up a fry, it was limp... for lack of a better term. Bit into it. It was WAAAY under cooked. I took them up front. The girl looked shocked. To her credit, she did apologize and went to make more. We go sit back down. We finish everything else waiting. No fries. At this point I go up and ask the same girl. Another look of shock. "You didn't get your fries?!" She went and asked, the employee pointed at a to-go bag on the counter. Seems they couldn't be bothered with bringing them to us. The refund went smoothly.
  • PW
    Paige Watson
    Oct 26, 2025
    5.0
    All the good comfort foods.
  • IF
    Ian Floyd
    Oct 8, 2025
    1.0
    For some reason service has dropped dramatically. Used to be my daily go to for the tea and fries. However, in the past 2 months food quality, service quality, order accuracy and speed have all been terrible factors at this location. As someone who grew up here it is a sad change ! My last visit I placed a mobile order to be told I was to be “refused service” on my order which had been already paid for. Upon exclaiming I would prefer to just get my food, as I paid and my order was placed already. Female answered the headset with a very foul attitude yelling that I would not be served and I needed to leave, that my order would be refunded at the end of the night. Three days later I still haven’t received a refund and app stated order as completed. Practically theft. Most likely would’ve been disappointed anyways as I have the past 2 months. Please improve service as needed. Not all employees are worth keeping !

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 103 Waverly Pl, Waverly, TN?

McDonald's at 103 Waverly Pl is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's has a drive-through open daily from 5:00 AM to 11:00 PM.