McDonald's

3.5
1882 reviews
Get DirectionsCallWebsite

Business Details

11416 Chapman Hwy, Seymour, TN
37865, United States
(865) 609-1493
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11416 Chapman Hwy, Seymour, TN
37865, United States

Hours

Reviews

3.5
1,882 reviews
5 stars
664
4 stars
384
3 stars
371
2 stars
136
1 star
327

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews indicated that food was often cold, poorly prepared, or incorrect, leading to dissatisfaction.

Management Issues

Several customers noted a lack of effective management, with reports of unprofessional behavior from staff and poor communication.

Renovation Impact

The recent remodel was criticized for negatively affecting service efficiency and customer interaction.

Inconsistent Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by numerous negative reviews.
  • PT
    Patrick T
    1 day ago
    1.0
    We ordered four meals through the drive thru. Everyone of them were made wrong. It's a common thing here so check your order while you're sitting at the window.
  • CW
    Corrie Ward
    Nov 16, 2025
    5.0
    This is the best McDons I have ever been to. It felt like home. The older lady working there was the sweetest, I wish she could be my grandma. It was super clean.
  • EW
    Ellen Wuethrich
    Nov 16, 2025
    5.0
    Best McDonald’s ever!!!!! This is a photo of me running super fast to get their food.
  • LB
    Lucas Beneditti
    Nov 10, 2025
    1.0
    Food was cold.. ended up with missing items in our order too. Had trouble with the app and staff was annoyed with me.
  • JJ
    josh
    Nov 7, 2025
    5.0
    I come to the store all the time and I got to say Allison and Stephen believe it to your managers they gave me some of the best service that I've ever had in my life which quick it was easy Great value storage clean and I'll be back
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's in Seymour, TN?

McDonald's in Seymour, TN is generally open from 5:00 AM to 11:00 PM Monday through Saturday, and from 5:00 AM to 1:00 AM on Sunday.

When is the drive-thru at this McDonald's location open?

The drive-thru is open from 4:30 AM to 1:00 AM Monday through Thursday and Sunday, and extended to 2:00 AM on Friday and Saturday. On Saturday and Sunday, it opens as early as 4:00 AM.