McDonald's

3.5
1896 reviews
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Business Details

11416 Chapman Hwy, Seymour, TN
37865, United States
(865) 609-1493
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11416 Chapman Hwy, Seymour, TN
37865, United States

Hours

Reviews

3.5
1,896 reviews
5 stars
665
4 stars
388
3 stars
372
2 stars
136
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff and poor service, with many experiences highlighting long wait times and incorrect orders.

Food Quality

Food quality was inconsistent, with complaints about cold, overdone, or incorrect items, although some customers did mention good food on occasion.

Operational Issues

Frequent issues with order accuracy and missing items were noted, along with complaints about the new kiosk ordering system and overall management.

Cleanliness and Atmosphere

While some customers praised the cleanliness and atmosphere, many others reported unsanitary conditions and unprofessional behavior from staff.
  • JJ
    Jerry
    Dec 29, 2025
    3.0
    Got a bit busy c. 11:10 on a weekday. Waited about 20 minutes.
  • AH
    Anita Hurst
    Dec 16, 2025
    5.0
    Excellent workers and great food! I’m a 64 year old grandmother that lives in Kodak.
  • MR
    Matthew Ramsey
    Dec 7, 2025
    1.0
    Missing food when gotten home everything was cold tried calling and no one answered the phone took very long time to get the order at curbside walked inside employees were using very fowl language in the back of restaurant could hear them in the lobby I will not go back to that McDonald’s again very poor!!!!!!
  • GL
    Gabriel Loveday
    Dec 6, 2025
    1.0
    This place is trash always waiting, and they didnt even do my food right after i had to repeatmy order still got it wrong. Worst fast food in Seymour.
  • JV
    Jay VanSickle
    Dec 3, 2025
    1.0
    If I could I would give this interaction negative stars. Waited 50 minutes for a curbside order. Had to go in and they cant find my order. They said I didnt have an order even when I showed the order receipt on the app and where they already charged my bank account. Had to get a refund after wasting almost an hour trying to get a quick dinner for my kids. After leaving, we went down to Chik Fil A. Went thru Chik Fil A's drive thru in less than 5 minutes. Thank you Chik Fil A for being dependable fast food.
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Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's in Seymour, TN?

McDonald's in Seymour, TN is generally open from 5:00 AM to 11:00 PM Monday through Saturday, and from 5:00 AM to 1:00 AM on Sunday.

When is the drive-thru at this McDonald's location open?

The drive-thru is open from 4:30 AM to 1:00 AM Monday through Thursday and Sunday, and extended to 2:00 AM on Friday and Saturday. On Saturday and Sunday, it opens as early as 4:00 AM.