McDonald's

3.3
1656 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
205 Main St, Savannah, TN
38372, United States

Hours

Reviews

3.3
1,656 reviews
5 stars
490
4 stars
369
3 stars
325
2 stars
163
1 star
309

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Food Quality

Several reviews mentioned that the food was often cold, poorly prepared, or not fresh, leading to dissatisfaction.

Cleanliness

Multiple customers noted that the restaurant was dirty, with unclean tables and floors, contributing to a negative dining experience.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff training and overall organization.
  • MM
    Milana
    1 day ago
    1.0
    I bought chicken tenders and they tasted like rubber you can’t bite into them fix your food !
  • BS
    Billy Sipes
    3 days ago
    1.0
    I've got no points put on my mobile app 😕 when I ask about them they sayed they don't know
  • RC
    Rachel Ann Cook
    Nov 14, 2025
    1.0
    My mother has been very sick in hospital so been very emotionally distressed and tired. Me and my husband went to eat supper there around 7:30 pm, however it was freezing cold, everyone in the building was cold and complaining. The manager was extremely rude and kept saying she has no control of the temperature. Other customers who eat their regularly say it’s always an issue with the night crew, their hot from moving around and in the kitchen so they cut the heat off for their convenience….I was so upset and cold, could not enjoy my food and wish we would have just left, however, they said they couldn’t control temp but after the uproar in the store and another customer contacted the main boss of the store, you could tell it started warming up some but not much…Management needs to step up and keep things under control there and make sure customers can sit down and eat in peace without all the confusion…Will not be going back to that atmosphere again, other customers says it’s been a issue for a long time and nothing is ever done about it…Will not being going back to that store again!!!
  • DM
    Don Minshew
    Nov 8, 2025
    1.0
    8 pm. Had ordered a filet o fish via mobile app. Expected a hot pillowy bun. Got a hard cold one instead.
  • ZA
    Zach Anderson
    Nov 1, 2025
    1.0
    2 nights in a row I asked them if they were still doing the monopoly and what items to get and not one thing had a monopoly sticker and I only bought it for the monopoly

Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at McDonald's in Savannah, TN?

The McDonald's in Savannah, TN is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday; 5:00 AM to midnight on Friday and Saturday.

Does McDonald's in Savannah offer delivery service?

Yes, McDonald's offers delivery service daily with hours matching their in-store hours of 5:00 AM to 11:00 PM generally, using their delivery platform online.