McDonald's

3.3
1698 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4306 Hwy 66 S, Rogersville, TN
37857, United States

Hours

Reviews

3.3
1,698 reviews
5 stars
492
4 stars
345
3 stars
344
2 stars
185
1 star
332

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food preparation.

Service Speed

Customers experienced long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

Feedback on food quality was mixed, with several complaints about cold, overcooked, or poorly prepared items, while some praised the freshness of certain meals.

Cleanliness

The cleanliness of the dining area and bathrooms was frequently criticized, with reports of overflowing trash and dirty tables.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others noted rudeness and lack of professionalism.
  • AL
    Ashley Lawson
    2 days ago
    1.0
    You can NEVER go through the drive thru without having to wait or pull over. This is DEFINIT not a fast food restaurant.
  • RD
    Ralph Digh
    Nov 12, 2025
    5.0
    I don't know what has changed since it's been awhile since my last visit but it's definitely a better experience. The service was excellent. Joan the cashier was engaging and helpful. The dining area is very clean now as well.
  • SP
    Sergio Perez
    Nov 9, 2025
    2.0
    Ordered a McCrispy just to find that it was a overpriced McChicken with potato buns instead
  • CK
    Caitlin Kemp
    Oct 28, 2025
    2.0
    Kind of upset for the simple fact that I have gone to several different McDonald’s and have gotten a large drink with the monopoly pieces on it so I went to my local McDonald’s got three drinks and there’s no Monopoly pieces whatsoever on it. Kind of pissed off.
  • JG
    Jonathan Goward
    Oct 24, 2025
    1.0
    Thanks for forgetting my fries on my door dash order way to go how hard is it to do your jobs ridiculous

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Rogersville, TN?

McDonald's in Rogersville, TN is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24/7.