McDonald's

3.3
1711 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4306 Hwy 66 S, Rogersville, TN
37857, United States

Hours

Reviews

3.3
1,711 reviews
5 stars
497
4 stars
347
3 stars
346
2 stars
185
1 star
336

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Service Speed

Customers consistently noted long wait times in both the drive-thru and lobby, with some experiences taking over 30 minutes.

Cleanliness

The dining area and bathrooms received negative feedback for being dirty and poorly maintained.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, particularly in the drive-thru, contributing to a negative customer experience.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items.
  • CS
    Crystal Schuck
    Dec 25, 2025
    4.0
    I went today on Christmas and there was a very sweet lady name Taylor working she was working so hard running non stop and then a young manager with long blonde hair was being very hateful rolling her eyes and just treating her awful because she went to run the register because no one else was there to do it so Taylor started ringing people up and of course the young manager started treating her wrong and it’s not right because Taylor has been working so hard ….Its so wrong the managers think they can treat people like that and the women Taylor has been working her butt off since I walked through the door
  • SS
    samantha sixofeight
    Dec 22, 2025
    1.0
    Unfortunately nothing is fast anymore it Took 30 minutes to get the food. 👎🏼
  • JR
    Jared Rowland
    Dec 18, 2025
    1.0
    Almost every time I go there to eat they are out of what I ordered on the app and the mess up orders constantly, I ordered a simple bacon egg and cheese McGriddle and received a sausage McGriddle with no cheese
  • LS
    Leah Shanks
    Dec 6, 2025
    5.0
    McDonald’s is always fire 🔥
  • AL
    Ashley Lawson
    Nov 22, 2025
    1.0
    You can NEVER go through the drive thru without having to wait or pull over. This is DEFINIT not a fast food restaurant.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Rogersville, TN?

McDonald's in Rogersville, TN is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24/7.