McDonald's

3.2
970 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
590 Hwy 51 N, Ripley, TN
38063, United States

Hours

Reviews

3.2
970 reviews
5 stars
295
4 stars
159
3 stars
179
2 stars
116
1 star
221

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Wait Times

Customers frequently mentioned long wait times both in the drive-thru and for in-store orders, often exacerbated by disorganization.

Food Quality

Feedback on food quality was mixed, with some praising hot and fresh items while others complained about cold, poorly prepared food.

Cleanliness

Several reviews noted that the restaurant, including bathrooms, was not well-maintained, contributing to an overall negative experience.
  • RG
    Reggie Golden
    3 days ago
    1.0
    Extremely rude and unprofessional.
  • MA
    Millie Anderson
    4 days ago
    1.0
    They had NO sandwiches at 8:30!!! Said all they had was nuggets and only 2 orders. This is ridiculous and said they couldn't fix any.
  • JN
    Jeffery Northcott
    Nov 6, 2025
    2.0
    I’ve been to this McDonalds 3 times in 3 weeks. Service is slow, there is always a long line in the drive through. Inside, the atmosphere is depressing and I have yet to get a receipt. Your number flashes across the screen so quickly, that if you look for the receipt you have no idea what it is. Tonight, 2 of the for self serve kiosks didn’t work.
  • TF
    Tamera Fox
    Oct 19, 2025
    2.0
    Went thru drive thru, waited for 10-15 mins as they waited on 5 other vehicles in a different lane. Lady got rude saying she was with another customer. Went inside and management was also rude. No name tag being worn, management refused to give her name. We had a mobile order so this should have be quick and easy visit that turned bad.
  • KS
    Kinsey Stubblefield
    Oct 13, 2025
    1.0
    I asked for extra pickles onions and ketchup on my McDouble and I hardly got anything on my burger. Absolutely the worst

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's in Ripley, TN?

The McDonald's in Ripley, TN is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday, from 5:00 AM to 1:00 AM on Friday and Saturday, and from 6:00 AM to midnight on Sunday.