Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,483 reviews
5 stars
519
4 stars
333
3 stars
253
2 stars
127
1 star
251
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, leading to dissatisfaction.
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Several customers mentioned receiving cold or stale food, with some expressing concerns about food safety.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff training and overall organization.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
- BRBrian RaheNov 7, 20255.0Best mcdonalds I've been to and I've been to over 100 of them, good job
- CTChris TesterOct 16, 20251.0Ordered 2 quarter pounders meals with 2 half n half sweet teas the girl handed out the wrong meal, I tooked it in and told them they gave me the wrong meals, they tooked the bag from me and gave me the actual meals I ordered,I then went back to my car and then my wife and I proceeded to eat only to realize that the fries were unsalted and the teas was both unsweet it seems like Noone is running this McDonald's THEY NEED BETTER MANAGEMENT
- BBBrian BishopOct 9, 20252.0Food is not hot when I eat here. I ate the stalest fries here. McChickens were colder than they should be.
- KHKolton HartleySep 13, 20251.0The manger is rude she shouldn’t be hired and should be fired bad service got out order wrong and didn’t give us out drink and fries and refused to give us a refund
- MOMichael O'QuinSep 9, 20251.0No concept of customer service
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Piney Flats, TN?
McDonald's in Piney Flats is open daily from 5:00 AM to 11:00 PM for dine-in service.
Can I order food for delivery from this McDonald's?
Yes, delivery is available every day from 5:00 AM to 11:45 PM. You can place orders online at https://mcdonalds.order.online/business/-5579.
Is there a drive-thru available, and what are its hours?
Yes, the McDonald's offers a drive-thru service daily from 4:30 AM until midnight (12:00 AM).
What payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's support mobile ordering or app-based ordering?
Yes, customers can order using the McDonald's App available on iOS and Android. Links: iOS https://apps.apple.com/us/app/mcdonalds/id922103212, Android https://play.google.com/store/apps/details?id=com.mcdonalds.app.
Are there curbside pickup options available?
Yes, curbside pickup is available at this McDonald's location.
What services are offered at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's in Piney Flats?
Nearby places include Anytime Fitness gym for a workout, Walgreens pharmacy for quick shopping, and Little Caesars Pizza if you want variety in dining options.
Are there any nearby coffee shops where I can get a beverage after my meal?
Yes, Dunkin' and Starbucks are nearby coffee shops where you can enjoy a coffee or tea after your visit to McDonald's.
If I need car services, are there facilities near McDonald's?
Yes, Advance Auto Parts and Ultimate Shine Car Wash are nearby for automotive parts and car wash services.