McDonald's

Reviews

• CT

  Caroline Thornton

  2 days ago
  1.0
  I ordered a daily double meal deal w no onions with a large vanilla iced coffee as the drink. I got a McDouble with extra onions, nuggets so hard I couldnt eat them, and there were things floating in my iced coffee. I took pictures and went back to the store and they would only replace the iced coffee. The only thing edible were the fries and I had to wait almost 30 minutes in the drive thru to get my order so everything was cold and slimy besides the fries. I want my order replaced or refunded. I eat at McDonalds at least twice a week and have never gotten food like this before. There was an old lady sitting in a chair by where they prepare the orders and she was very rude. Even the new iced coffee had no ice but I was done trying to fix it at the store level so I am writing to yall asking for help with this situation.
• MC

  Mackenzie Collard

  4 days ago
  1.0
  Terrible customer service window people rush you to order they’re rude to you and they don’t even apologize. Worst experience ever. if I ever did that at my job working in customer service, I would lose my job do better.
• BC

  Brayton “Smokilla1941” Campbell

  5 days ago
  2.0
  Like always their machines didn't work for frappes or ice cream which just means the managers didn't show the employees how to properly maintain and keep them clean. And I asked for one Friday with and one without salt and yet they both had salt
• PC

  Paul Cassel

  Nov 10, 2025
  1.0
  Wow! Just wow! I ordered a 4 piece nugget happy meal with sweet and sour dipping sauce and a coke, and a Big Mac combo on a regular bun specifically saying the one without sesame seeds, and a coke. The drive thru employee insisted on taking my credit card from me to tap on their machine inside. I don’t like this as it exposes me to the risk of having my card details recorded. After waiting an extraordinary long time, I get 2 nuggets, no fries, no dipping sauce. How do you even put 2 nuggets only in a 4 nugget box?!? The Big Mac was made on a sesame seed bun, just without the middle bun. Now I can’t eat it. The fries with the Big Mac were cold. I had asked for a drink carrier and it couldn’t hold a drink steady. They all fell over. I’ve had bad experiences at McDonalds before but this has to be an all time bad experience.
• JA

  Josh Anderson

  Nov 6, 2025
  1.0
  I came in at 10:35 or so. I placed an order and it was accidentally for the wrong location. That’s when this wonderful lady at the counter asked if I needed help and I recognized what had happened and she helped me cancel the order and place a new one here. She is the only good positive person I saw. Anyway they called out an order and I thought it was mine and so I went to get it and started to walk away and noticed it was the wrong order. So I come back up and put it back and start looking for mine. So when I do this other RUDE manager was making comments saying how I can’t be getting both if I didn’t pay for them and such. I wasn’t trying to!! I brought her food back to the counter!!! I don’t need to steal food! I was reading the orders to make sure I got mine this time!! She made a smart comment saying it’s the one with honey mustard sarcastically and she literally threw it on the to go counter. She also forgot my honey mustard she was being so sarcastic about. Awful experience. My fries were re heated. It was obvious. My nuggests were re fried as well. It’s very easy to tell when food is re fried and that’s what I got. My burder was stone cold. I got a $6 meal and a cheeseburger and it was all just trash and I would honestly like a re fund for this experience. I just had to throw it away it was that bad. I won’t be coming back at this same time again.

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