Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 802 Cosby Road in Newport, TN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers reported poor service, including rude staff, long wait times, and lack of attention.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty tables and mold in the bathrooms.
Food Quality
While some customers enjoyed the pizza, others complained about undercooked or poorly made pizzas, as well as limited options on the buffet.
Atmosphere
The dining area was often described as dark and uninviting, with complaints about temperature and overall ambiance.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted good food experiences.
AN
Anna Norton
Dec 31, 2025
5.0
My husband and I went in on Christmas Eve. The place was slammed with orders. The staff done a great job handling all the business. They were friendly and brought our delicious pizza and cheese sticks right to our table. They had no wait staff but still provided top notch service. All I saw were young men working and they were doing a great job.
DL
Danielle Lavender
Dec 30, 2025
4.0
This place DESPERATELY needs an update on the inside. I love the old Pizza Hut feel, but it looks like the building is starting to fall apart on the inside. Not a good look when we are coming in to order food. We enjoy grabbing pizza from here every once in a while and seeing our favorite girl, Meghan! She's the best. I personally no longer order delivery due to them using a third party service instead of having their own drivers. In my opinion, it's a bad idea & a bad look for Pizza Hut. Last time I got something delivered, the man took 30 minutes to bring my pizza (I live 5 minutes away) and forgot half of my items.
PC
Peggy Carnahan
Dec 12, 2025
1.0
There were no waiters or waitresses you had to go to the counter to order. The pizza barely had any toppings on it. We ordered a med 2 topping pizza of pepperoni and onions and a salad. We were given plastic untincils, paper plates and cheap paper towels. The bathrooms are not handicap accessible ( no walker or wheelchair can not go through the bathroom entry door) and there was mold growing in the floor drain. The place was empty and there were dirty tables. The manager said the reason they didn't have waiters/wateresses was because of covid. I thought covid had been over for 3 years. I say... pass this place up if you want a nice sit down meal. They are not a sit down restaurant any more. This self-service restaurant cost us over $29.00.
RS
Roger Staten
Dec 8, 2025
2.0
The pizza was very good. The staff was polite but were dingy and aside from delivering our order were not helpful. The dining room was not clean . The overall atmosphere was dim. I don't usually do this type of review. The experience is entirely the responsibility of the owner.
AK
amanda kerk
Nov 23, 2025
4.0
Its dark on the outside at night in the parking lot and walking to the door. And dark inside.
Pizza Hut is located at 802 Cosby Road in Newport, TN, 37821.
What are the delivery hours for Pizza Hut at 802 Cosby Road?
Delivery is available Monday through Thursday from 10:00 AM to 12:00 AM, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 10:00 AM to 12:00 AM.
What dining options are available at this Pizza Hut location?
You can enjoy carryout, curbside pickup, and delivery services at this location. It also offers dine-in seating with dining hours from 10:30 AM to 11:30 PM on most days, extended to 12:30 AM on Fridays and Saturdays.
Which types of payment are accepted at Pizza Hut 802 Cosby Road?
This Pizza Hut location accepts debit cards and does not require cash-only payments. Check payments are not accepted.
How can I order food from Pizza Hut at 802 Cosby Road?
You can order online through their website or mobile app for delivery, carryout, or curbside pickup.
Does Pizza Hut at this location offer any specials or rewards programs?
Yes, customers can join Hut Rewards® to earn free pizza and access great discounts and coupons through the Pizza Hut deals page and mobile app.
What types of menu items does Pizza Hut serve at this location?
Pizza Hut offers classics like Meat Lovers® pizza, Original Stuffed Crust®, signature wings with various flavors, pastas, and desserts.
What other fast food options are near Pizza Hut at 802 Cosby Road?
Nearby fast food options include Taco Bell, KFC, Hardee's, Zaxby's, McDonald's, Arby's, Burger King, and Subway, providing a variety of dining choices in the area.
Are there convenient services near Pizza Hut for customers visiting the area?
Yes, customers can access nearby banks like National Bank Of Tennessee and US Bank, as well as gas stations like Shells Gas Station and Marathon, making it easy to manage errands when visiting Pizza Hut.
What local attractions are near Pizza Hut for customers to enjoy before or after their visit?
Customers can explore the Cosby Campground for outdoor activities or visit Discount Fireworks for shopping, enhancing their experience around Pizza Hut.