Pizza Hut

3.7
870 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 802 Cosby Road in Newport, TN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
802 Cosby Road, Newport, TN
37821, United States

Hours

Reviews

3.7
870 reviews
5 stars
394
4 stars
165
3 stars
95
2 stars
60
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, long wait times, and lack of attention.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and mold in the bathrooms.

Food Quality

While some customers enjoyed the pizza, others complained about undercooked or poorly made pizzas, as well as limited options on the buffet.

Atmosphere

The dining area was often described as dark and uninviting, with complaints about temperature and overall ambiance.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted good food experiences.
  • AN
    Anna Norton
    Dec 31, 2025
    5.0
    My husband and I went in on Christmas Eve. The place was slammed with orders. The staff done a great job handling all the business. They were friendly and brought our delicious pizza and cheese sticks right to our table. They had no wait staff but still provided top notch service. All I saw were young men working and they were doing a great job.
  • DL
    Danielle Lavender
    Dec 30, 2025
    4.0
    This place DESPERATELY needs an update on the inside. I love the old Pizza Hut feel, but it looks like the building is starting to fall apart on the inside. Not a good look when we are coming in to order food. We enjoy grabbing pizza from here every once in a while and seeing our favorite girl, Meghan! She's the best. I personally no longer order delivery due to them using a third party service instead of having their own drivers. In my opinion, it's a bad idea & a bad look for Pizza Hut. Last time I got something delivered, the man took 30 minutes to bring my pizza (I live 5 minutes away) and forgot half of my items.
  • PC
    Peggy Carnahan
    Dec 12, 2025
    1.0
    There were no waiters or waitresses you had to go to the counter to order. The pizza barely had any toppings on it. We ordered a med 2 topping pizza of pepperoni and onions and a salad. We were given plastic untincils, paper plates and cheap paper towels. The bathrooms are not handicap accessible ( no walker or wheelchair can not go through the bathroom entry door) and there was mold growing in the floor drain. The place was empty and there were dirty tables. The manager said the reason they didn't have waiters/wateresses was because of covid. I thought covid had been over for 3 years. I say... pass this place up if you want a nice sit down meal. They are not a sit down restaurant any more. This self-service restaurant cost us over $29.00.
  • RS
    Roger Staten
    Dec 8, 2025
    2.0
    The pizza was very good. The staff was polite but were dingy and aside from delivering our order were not helpful. The dining room was not clean . The overall atmosphere was dim. I don't usually do this type of review. The experience is entirely the responsibility of the owner.
  • AK
    amanda kerk
    Nov 23, 2025
    4.0
    Its dark on the outside at night in the parking lot and walking to the door. And dark inside.

Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Newport, TN?

Pizza Hut is located at 802 Cosby Road in Newport, TN, 37821.

What are the delivery hours for Pizza Hut at 802 Cosby Road?

Delivery is available Monday through Thursday from 10:00 AM to 12:00 AM, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 10:00 AM to 12:00 AM.