Wendy's

3.3
1288 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2600 Murfreesboro Rd., Nashville, TN
37217, United States

Hours

Reviews

3.3
1,288 reviews
5 stars
430
4 stars
244
3 stars
214
2 stars
116
1 star
284

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of attention.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to dissatisfaction with the overall service.

Wait Times

Customers frequently complained about excessively long wait times in both the drive-thru and inside the restaurant, often exceeding 30 minutes.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Management Issues

There were multiple mentions of poor management practices, including staff being unmotivated and the restaurant closing early or not following posted hours.
  • EE
    eewhopp (eewhopp)
    Nov 7, 2025
    2.0
    I've been here several times in the past years and every time it's the same. Never prompt at the drive through ordering kiosk. Luke warm soggy fries at 4pm. The food that ends up being served is a poor delivery considering how Wendy's food is supposed to be enjoyed. Rude staff, soggy fries, long wait times If you enjoy Wendy's food I encourage you to find another location
  • DM
    David Monroe
    Nov 4, 2025
    5.0
    Even though the employees were running around like a chicken with its head cut off they still managed to greet me and be polite.
  • MC
    Melissa C
    Nov 2, 2025
    2.0
    Slowest service ever every damn time! Literally just went to pick up my food with nobody in the drive-thru and I was still told to park and wait for my food for 20+ minutes. Get some appropriate staffing at this place or just close it down already!
  • BP
    Bartholomew Phillips
    Oct 27, 2025
    3.0
    The freestyle was out of many flavors.
  • GG
    Goldtree620
    Oct 26, 2025
    1.0
    Please just shut this location down.

Frequently Asked Questions About Wendy's

Is #618 Murfreesboro Pike Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.