McDonald's

3.3
2146 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2485 S Church St, Murfreesboro, TN
37128, United States

Hours

Reviews

3.3
2,146 reviews
5 stars
707
4 stars
402
3 stars
361
2 stars
184
1 star
492

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

The food quality was inconsistent, with complaints about old or poorly prepared items, but some customers enjoyed their meals.

Cleanliness

The cleanliness of the restaurant and bathrooms was often criticized, with reports of dirty tables and locked restrooms.

Staff Attitude

While some employees were praised for being friendly, many reviews highlighted a lack of professionalism and poor customer service from management.

Family-Friendly

The location was noted for being family-friendly, particularly due to the play area for children.
  • DF
    David Faraci
    Nov 16, 2025
    2.0
    Shipley went there to get three ice cream cones the ice cream was very very soft almost melting of the cone as they handed it to me. They need to turn the temperature down on their ice cream machine.
  • JL
    Jerry LeCounte
    Nov 11, 2025
    3.0
    I placed an order for table service and they did not bring it to me. I had to go up and get it myself after it sat there for 10 minutes. And I've never been to a McDonald's that bathroom doors were locked. And you had to ask for them to unlock them
  • CC
    Chops
    Nov 3, 2025
    3.0
    I was out of line for stepping behind the counter over a small mistake the employees have made and they was right about crossing the safety zone but I never had any intentions to ambush the place or misbehave over a burger and Chicken nuggets. It's not easy being new to a place but I did learn from this place. If you don't trust the way they make your food the first time, you better go with that gut feeling and find a new place to enjoy a hot meal. One of the teenage girls was extremely disgusting with the her vile spirit. I've heard enough from the one's who corrected me for my mistakes but to escalate, who are you to judge ? This could have been any one. As I was saying, I am not a threat to society. I apologized and went on about my day despite them still talking about it.
  • JS
    Jessica Stevens
    Oct 28, 2025
    4.0
    I visit this location almost daily due to doordashing. The evening and night staff are much more pleasant than day time. The food is decent with the occasional mess up. Pretty good McDonald's over all.
  • MI
    Michael Beauman II
    Oct 23, 2025
    5.0
    I arrived at McDonald’s not for a meal, but for a performance piece on the cruelty of corporate sweepstakes to feed the family. I had 100 free food prizes - cookies, nuggets, burgers, McChickens, and drinks — and I chose to unleash them, with an agonizing tap, via the in-store self-service kiosk. This was a test of willpower, mind versus the collective sanity of the late-shift crew. Avoid eye contact with the cashier. Let the machine be the messenger of my financial victory and their impending doom. The first few free cookies and drinks went through smoothly. The kiosk, in its chipper digital voice, kept asking, "Would you like to complete your order?" I hit yes. I was committing a digital act of heroism. A young employee, a kid in high school, who was sweeping, noticed my unblinking focus. He paused, leaned on his broom, and watched the small mountain of receipt paper curling from the printer. His initial expression was curiosity, which quickly curdled into existential dread. The manager, a woman whose name tag could not be read, but whose soul read "retirement," came over to investigate. She watched me redeem three consecutive McChickens. She didn't speak. She just stood there, arms crossed, the flickering screen illuminating her face with the cold, hard light of betrayal. Her stare was not anger; it was the chilling realization that my petty act was the new low-point of her career. She was trapped. The kiosk had all the power, and the kiosk was my puppet. I had a small queue forming behind me—a single, impatient father and his hungry child. They watched me meticulously select "4-piece Chicken McNuggets" for the 18th time. I could feel their resentment, but I couldn't stop. I was a broken consumer loop. I was fueled only by the sunk cost of my *time* and the 100 digital codes crumpled in my hand. The final free small Coke redemption went through. I hit "Pay." Total due: $0.00. I took my single, final receipt, which was now long enough to qualify as a small curtain, or half a CVS receipt. I collected my haul—a chaotic, unboxed feast of 100 items—from the terrified staff. I didn't win a car. I won a mountain of saturated fat and the satisfaction of knowing I had successfully crashed their entire digital ordering flow, all thanks to Monopoly. The staff didn't just look at me with disdain; they looked at me as the harbinger of the end times, the reason machines would eventually rise up and replace us all. I achieved true retail villainy. I am now leaving to use 100 Taco Bell rewards one-by-one. Wish me luck.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2485 S Church St, Murfreesboro?

McDonald's is open 24 hours a day, seven days a week.

Is the McDonald's drive-thru open all day?

Yes, the drive-thru is open 24/7 every day of the week.