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McDonald's

3.3
(2178 reviews)

Business Details

2485 S Church St, Murfreesboro, TN
37128, United States
(615) 895-3500
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2485 S Church St, Murfreesboro, TN
37128, United States

Hours

Reviews

3.3
2,178 reviews
5 stars
719
4 stars
407
3 stars
366
2 stars
185
1 star
501

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Many reviews mentioned low food quality, with complaints about incorrect orders and food being served cold or overcooked.

Cleanliness

The restaurant's cleanliness was criticized, particularly regarding dirty bathrooms and unclean dining areas.

Management Issues

Numerous reviews pointed to ineffective management, with complaints about staff behavior and lack of responsiveness to customer concerns.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyable experiences, particularly for families with children.
  • BJ
    bentley james
    Feb 16, 2026
    1.0
    I have a problem every single time I come here. I ordered an iced coffee. It was so full of ice I drank it in FIVE sips. Charging $1 per sip is ridiculous.
  • EA
    ehdah aung
    Feb 12, 2026
    1.0
    I ordered here on Uber Eats and they some how always have some missing items?! Like huh? Do better.
  • TB
    T B
    Feb 10, 2026
    1.0
    Dirty bathrooms with toilet tissue all over the floor water all over sinks, pub hairs all over toilet lids, never any toilet seat covers, tables never cleaned dried up food & liquids on the tables and seats. I had delivered an order of a double quarter pounded meal woth extra pickles, onions, tomatoes, no lettuce, extra mustard & ketchup on both top & bottom buns and extra cheese, large size, little ice in soda, lots of ketchup & mustard packets so I would have enough for my large fries. I got heat lamp for hours burger slopped with 2 pickles, 3 pieces of onion, 1 small tomato, 2 large pieces of lettuce, a splash of mustard & ketchup on top hard crunchy bun from heat lamp sitting for hours, crunchy hard fires sitting under lamp for hours, 3/4 ice filled cup with splash of soda. I called they said I would have to come in to get fresh new order, it was 11pm so I waited til next mourning & took inside & pulled it all out of bag & showed the black male Manager on day shift whom gave an unconvincing I'm sorry and a si ister look at me for bringing it all in as evidence of how sloppy & sorry his store truly is & it was a busy morning with several customers in line waiting which I think is why he gave me a sinister look and was jerking and grabbing everything his attitude shown brightly with his physical actions & I know if all them customers were not in line he would have been mouthy & unprofessional to me. He offered a breakfast meal, I said that's not what I ordered nor what I wanted, I wanted what I originally ordered fresh made and accurate. He said, " Well, it's breakfast, and u can't have that." So, I just got my money back. That was the 1st time I had been to that McDonald's location in 10 years due to the discrimination from a young black female Manager whom verbally and blatantly ignored and disrespected in line yet attended to the 3 black customers behind me & did not even acknowledge my existence til all the black people in line were served first! I called CORPORATE and left a message & absolutely NO RESPONSE AT ALL AS TO WHY SHE ACTED THE WAY SHE DID! THE DISRESPECT STARTS AT THE TOP & RIPPLES DOWN IN MANAGEMENT!
  • JP
    Jeanette Pulido
    Feb 7, 2026
    1.0
    Worst McDonald’s, Ive bought food here likes 3 times after 10pm (noc shift) third time was my last time.. bad service, bad customer service, super rude, she doesn’t care and always seems to be mad or irritated. Last night ordered a basket of cookies for my kids and this is what I got….
  • JT
    Jacob Thomas
    Feb 2, 2026
    1.0
    The worst McDonald’s I’ve ever been to. The employees were rude and classless. Acted like they were upset I was there ordering food and really had no interest in taking my order. If you hate your job that much maybe you should get a new one. Avoid this location at all costs.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2485 S Church St, Murfreesboro?

McDonald's is open 24 hours a day, seven days a week.

Is the McDonald's drive-thru open all day?

Yes, the drive-thru is open 24/7 every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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