McDonald's

3.3
2165 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2485 S Church St, Murfreesboro, TN
37128, United States

Hours

Reviews

3.3
2,165 reviews
5 stars
714
4 stars
407
3 stars
365
2 stars
185
1 star
494

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed fresh and hot food, many others complained about cold, poorly made, or incorrect items.

Cleanliness Issues

Several reviews mentioned dirty bathrooms and unclean dining areas, impacting the overall experience.

Management Concerns

Numerous complaints were directed at management, citing incompetence and lack of customer service training for staff.

Positive Staff Interactions

Despite the negative feedback, some customers praised friendly staff members, particularly during night shifts.
  • MG
    Morgenthau Gross
    5 days ago
    3.0
    Higher prices same quality of food.
  • ZZ
    Zak
    Dec 31, 2025
    4.0
    The food was low quality, but didn’t taste too bad. When I received my order, I was missing a straw and sauce packet I ordered, but the place was busy and the cashier lady was super awesome. The place felt welcoming compared to some other McDonald’s, and it still had a play place.
  • DB
    Denise Bowker
    Dec 30, 2025
    5.0
    It's rare that everything was perfect, hot and fresh.
  • LD
    Lillian Denny
    Dec 16, 2025
    5.0
    Went through the drive thru. They got my order correct 💯! The young person working the window was kind. I needed lots of ketchup and they helped us. The food was good and the fries didn't taste bitter (the oil was changed) one of the best McDonald's I've ever been to. This was around midnight. I can't speak for other shifts but the night shift was awesome!
  • DT
    Daniela Torres
    Dec 15, 2025
    2.0
    The burgers weren't wrapped right you can see them. And two of the burgers didn't have what I ordered.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2485 S Church St, Murfreesboro?

McDonald's is open 24 hours a day, seven days a week.

Is the McDonald's drive-thru open all day?

Yes, the drive-thru is open 24/7 every day of the week.