Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
999 reviews
5 stars
335
4 stars
202
3 stars
186
2 stars
90
1 star
186
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and disorganization.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items, indicating a consistent issue with order fulfillment.
Food Quality
Food quality is inconsistent; while some customers enjoyed fresh and hot meals, others received cold or poorly prepared food.
Wait Times
Customers frequently noted long wait times, particularly in the drive-thru, impacting overall satisfaction.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some noting improvements while others found it lacking.
- LWLori WinebargerJan 3, 20265.0This mcds has gotten faster and alot more polite people working!!
- SAseeking answersDec 23, 20253.0Drive-thru visit. They had closed the second lane so I pulled into behind several cars. Then after waiting 5+mins without moving, and employee came out and removed the cone from the other lane. We continued to sit there ... tik...tock....suddenly we all started moving at once. I will say this was a fair transaction. It was slow, the Carmel Macchiato was ok, though not great, I don't think I will pick up coffee there again.
- JJJonathanDec 9, 20252.0I am only giving two stars because every single time I go there they always forget one thing in my order even when I order inside I would love to see some effort to make sure all orders are complete and I'd make the stars instantly from a 2 to a 4 or 5 I have no other problems then that. And to anyone who says you should just check your food, no I shouldn't have to do that it may be fast food but it's still a business
- EMEddie MercerDec 4, 20255.0Good people. Always busting their butts working. Friendly.
- EJEsaias JohnsonNov 20, 20252.0the food is so bad, bro, like just dont eat here, but the people are nice
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 955 Shady St, Mountain City, TN?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Mountain City, TN?
Delivery is available every day from 6:00 AM to 10:00 PM.
Does McDonald's offer drive-thru service and what are its hours?
Yes, McDonald's offers drive-thru service daily from 5:00 AM to 11:00 PM.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's app available on both iOS and Android.
What types of payment are accepted at McDonald's on Shady St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's provide curbside pickup service?
Yes, curbside pickup is available as a pickup and delivery service.
Where can I find the full menu of McDonald's in Mountain City?
The full menu is available online at McDonald's official menu page: https://www.mcdonalds.com/us/en-us/full-menu.html
What popular nearby fast food restaurants can I visit around McDonald's?
Nearby fast food options include Hardee's and Subway, both just a short distance away.
Are there nearby grocery stores near McDonald's for convenient shopping?
Yes, you can visit Quick Shop, Save-A-Lot, and Price Less IGA nearby for grocery needs.
What nearby automotive services are available close to McDonald's?
Jason's Auto Repair, S&J Auto Sales, and Mountain City Suds car wash are nearby for automotive repair and detailing.