Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,278 reviews
5 stars
705
4 stars
446
3 stars
402
2 stars
210
1 star
515
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews mentioned cold, undercooked, or incorrect food items, with some customers expressing concerns about hygiene.
Atmosphere
The restaurant's cleanliness and atmosphere were criticized, with reports of messy dining areas and a lack of basic amenities.
Management Response
Customers noted a lack of effective management, with complaints about unresponsive staff and poor handling of issues.
Convenience
Despite the issues, some customers appreciated the location's convenience and extended hours.
- AGAdam GrimmNov 13, 20251.0The service question on this review made me laugh. Mcdonalds has took every human interaction out of the exp. There is no where to get some ketchup, or a napkin. Even if you wanted a refill there is no one at the counter. You can only see pick up shelves. This remodel stinks, I unfortunately will not be back I'm sorry mcdonalds you were a part of my life as a kid and young man, but you have robed the public to save some money.
- MDMichael DollinsNov 8, 20251.0What in the hell happened to this place? Its like when they tore it down and rebuilt it they took all the worst Mcdonalds employees through all the locations in morristown and threw them into this one building. I've lost count at the amount of issues I've had with this place in the span of a month. A couple weekends ago I went and tried to get breakfast with my kid and ended up spending a half hour in drive through and I counted them parking 9 cars total including myself. Then when I get handed my food the kid rolls his eyes at me. When I'm inside picking up food I'm constantly seeing people come to the counter with incorrect orders. You can no longer see the kitchen and its a very weird and gross sterile environment. Its a good thing that Morristown is ripe with places to eat so not going to this location won't be a loss.
- FTFr0sty25 TylerNov 7, 20251.0Had some difficulties in Doordash called the boss of Doordash seen this guy talk to the boss while his coworkers was outside. Has me wait another 20 minutes then tells me that he will call the cops on because it’s private property. Was just a driver but now seeing that I’ll never come here and I never even tried it so I guess it’s for the best 100% not recommend.
- SBstephanie bryanNov 5, 20251.0Got the McRib meal, the fries were about 2days old and there was no barbecue sauce in my McRib. When I tried to call to see about getting a remake or refund , there was no answer of course..this McDonald’s is just as bad as it was before
- HCHaley CrossNov 4, 20251.0First time I went food was awful, the meat tasted like soap. Thought maybe it was a bad day so I tried it again and it was still just as bad. Cold and old. Awful food and has the audacity to now charge for WATER. Something that has always been free. Service was also very slow. However the employees I encountered were friendly and were very apologetic. Overall I will not come back here.
Frequently Asked Questions About McDonald's
What are the delivery hours for this McDonald's location in Morristown, TN?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday until 11:59 PM.
Is there a drive-thru service available, and what are its hours?
Yes, the drive-thru is open 24 hours every day of the week.
What types of payment are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What online ordering options are available?
You can order through the McDonald's App available on Apple App Store and Google Play, or via their website and delivery link for curbside pickup, delivery, and no-contact delivery.
What services does this McDonald's location offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 2560 E Morris Blvd, Morristown, TN 37813, USA.
Are there any nearby shopping centers I can visit before or after eating?
Yes, the College Square Mall and Crossroads Square shopping centers are nearby for your shopping needs.
Can I catch a movie near this McDonald's?
Yes, AMC CLASSIC College Square 12 cinema is nearby, making it convenient to enjoy a movie before or after your meal.
Are there other fast food options close by?
Yes, fast food restaurants nearby include Long John Silver's Seafood and Wendy's, providing more dining choices in the area.
What local fitness and wellness options are near this McDonald's?
Planet Fitness gym and Family Wellness Massage are close by, ideal for customers looking to combine their visit with fitness or relaxation activities.