McDonald's

3.5
1561 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1594 Buffalo Trail Dr, Morristown, TN
37814, United States

Hours

Reviews

3.5
1,561 reviews
5 stars
544
4 stars
362
3 stars
287
2 stars
131
1 star
237

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items.

Customer Service

Mixed feedback on service quality; some praised friendly staff while others noted rudeness and poor management.

Food Quality

Complaints about food being cold, old, or poorly prepared were common, alongside some positive remarks about specific items.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant and restrooms.

Service Speed

Customers frequently mentioned slow service, particularly during busy times.
  • JH
    Jasmine Haun
    1 day ago
    1.0
    I FOUND A ROACH IN MY FRIES
  • HR
    Hosay Rivera
    5 days ago
    4.0
    Friendly staff. And good service.
  • TH
    Travis Hodge
    6 days ago
    2.0
    Lady taking the order didnt seem to know how to take the order and after I corrected her it still was rang up wrong. She was rude and the burger after all of this was made wrong and this is how it looked when I opened it. Please do better
  • CF
    Christy Fowler
    Nov 8, 2025
    1.0
    Good luck getting any service at this location. I ordered a hot and spicy McChicken I got a bun and a patty. My 2 grandchildren happy meal came with no fries. When I went up to register to ask about it, three employees looked up from their phone but never acknowledged me. I had to speak loudly to get their attention.
  • AD
    Amanda Dalton
    Oct 19, 2025
    1.0
    I get that with costs right now businesses are having to make cut backs and such but this is rediculous. 5:30 am at Buffalo Trail location and there was no one in line. No excuse for this. There is only half in there! Do better guys.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1594 Buffalo Trail Dr in Morristown, TN?

The restaurant is open daily from 5:00 AM to 10:00 PM.

Does this McDonald's offer delivery services and when are delivery hours?

Yes, delivery is available daily from 5:00 AM to 11:00 PM, with later hours on Friday and Saturday until 11:59 PM.