Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders and missing items.
Customer Service
Mixed feedback on service quality; some praised friendly staff while others noted rudeness and poor management.
Food Quality
Complaints about food being cold, old, or poorly prepared were common, alongside some positive remarks about specific items.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant and restrooms.
Service Speed
Customers frequently mentioned slow service, particularly during busy times.
JH
Jasmine Haun
1 day ago
1.0
I FOUND A ROACH IN MY FRIES
HR
Hosay Rivera
5 days ago
4.0
Friendly staff. And good service.
TH
Travis Hodge
6 days ago
2.0
Lady taking the order didnt seem to know how to take the order and after I corrected her it still was rang up wrong. She was rude and the burger after all of this was made wrong and this is how it looked when I opened it. Please do better
CF
Christy Fowler
Nov 8, 2025
1.0
Good luck getting any service at this location. I ordered a hot and spicy McChicken I got a bun and a patty. My 2 grandchildren happy meal came with no fries. When I went up to register to ask about it, three employees looked up from their phone but never acknowledged me. I had to speak loudly to get their attention.
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Amanda Dalton
Oct 19, 2025
1.0
I get that with costs right now businesses are having to make cut backs and such but this is rediculous. 5:30 am at Buffalo Trail location and there was no one in line. No excuse for this. There is only half in there! Do better guys.