McDonald's

3.5
1569 reviews
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Business Details

1594 Buffalo Trail Dr, Morristown, TN
37814, United States
(423) 587-4875
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1594 Buffalo Trail Dr, Morristown, TN
37814, United States

Hours

Reviews

3.5
1,569 reviews
5 stars
543
4 stars
363
3 stars
291
2 stars
133
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of attention from employees.

Order Accuracy

Numerous reviews indicated consistent issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.

Food Quality

Feedback on food quality was mixed, with several customers receiving cold or old food, while some praised specific items as fresh and well-prepared.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty restrooms and unkempt dining areas.

Positive Experiences

Despite the negative feedback, some customers reported excellent service and food quality, highlighting specific staff members who provided outstanding experiences.
  • JL
    Joel Lyons
    1 day ago
    1.0
    Another McDonald's order, another location.....still parked with a $10 drive thru order for 20 minutes. No one in line.
  • IB
    Isaiah B
    Dec 27, 2025
    3.0
    They rushed us
  • NT
    Nichole Thompson
    Dec 17, 2025
    3.0
    Rude employees
  • EM
    Edward Morton
    Dec 7, 2025
    2.0
    It seem like wether it's at this location or any other, the Hispanic female workers have no understanding of customer service. They present line they are doing us a favor.
  • DH
    Dan Hedding
    Nov 24, 2025
    1.0
    WORST Mc Donalds meal I have had in my entire life and I am 60yrs old. I was there nov 14th at 6:05 pm. One other customer in lobby. 3-4 cars in drive thru. I saw at least 4 workers there including one lady in a grey shirt (Manager maybe)? All hollering and joking back and forth to each other about personal stuff. I got a mc rib meal. The bun was old and hard, the rib was not even warm, the fries were cold and old and the coke I got tasted like colored water. I live closest to this Mc Donalds but i will never go there again. I will drive a couple miles further to go to the other one I have available..
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Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1594 Buffalo Trail Dr in Morristown, TN?

The restaurant is open daily from 5:00 AM to 10:00 PM.

Does this McDonald's offer delivery services and when are delivery hours?

Yes, delivery is available daily from 5:00 AM to 11:00 PM, with later hours on Friday and Saturday until 11:59 PM.