McDonald's

3.2
2173 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7839 US Highway 51 N, Millington, TN
38053, United States

Hours

Reviews

3.2
2,173 reviews
5 stars
624
4 stars
393
3 stars
422
2 stars
244
1 star
490

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, especially during peak hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Several customers noted that food was often cold, stale, or improperly cooked, with some experiencing issues like raw meat.

Staff Attitude

Numerous reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.

Management Issues

Feedback indicated a lack of effective management and leadership, leading to ongoing service problems and customer dissatisfaction.
  • PA
    Patrick Albano
    Nov 5, 2025
    4.0
    Was a little difficult to get in due to parking lot construction and the do not have a drink refill station.
  • TS
    Tony Shrake
    Nov 3, 2025
    3.0
    I've been to this location several times to pick up food for other people and it's always a long wait time. The last time I went there was an entire lobby full of people waiting and the employees barely communicated with anyone. One of the managers said "don't worry about it because no matter what you do they are going to complain anyway so just take your time". This location isn't always bad and there are a handful of mindful workers but don't be surprised if it takes you forever to get your food and they act like you're the problem.
  • MC
    Monica Cannon
    Nov 3, 2025
    1.0
    They didn't give me my nuggets 😞 I still want them shit I drove to far to notice I can't go back
  • MB
    Michael Baxley
    Oct 18, 2025
    1.0
    I'm not even from this town and I'm just passing through working at a plant down the road...... in two times of me coming in there.... getting crappy food and crappy service.... like for instance this morning October 18, 2025 6am, drive-thru is open and I'm the only one on the property besides the employees.... I pull up to the order screen in the Drive-Thru and she asked me to wait.... I waited for about 10 minutes as it made me late for work and all I wanted was a coffee...... instead I pull around there see her on the phone in the window putting the drawer in there...... as a business if you're open shouldn't your drawer already be in place you ready to take business???? there's a real problem with this store and it's starting with the management and if you just look at the comments it's repeating and not being fixed
  • TS
    todd smith
    Oct 12, 2025
    1.0
    Run don’t walk away from this place. Run with Neolithic incompetence they couldn’t pour soda out of a cup if the instructions were written on the bottom. Using the App, expecting things to be easier for everyone, except the employees weren’t interested in easy. Brought the wrong order out twice and then gave me attitude because they couldn’t get it right.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Millington, TN?

McDonald's in Millington, TN is open 24 hours a day, 7 days a week.

Is the drive-thru at McDonald's in Millington open all day?

Yes, the drive-thru operates 24/7 every day.