Wendy's

3.1
1033 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6260 Winchester, Memphis, TN
38115, United States

Hours

Reviews

3.1
1,033 reviews
5 stars
297
4 stars
174
3 stars
183
2 stars
109
1 star
270

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was often cold, stale, or not fresh, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty kitchens and bathrooms.

Order Accuracy

A significant number of customers experienced issues with incorrect orders and missing items.

Management Issues

Complaints about management included unprofessional behavior and lack of oversight, contributing to poor service.
  • GJ
    Gail Joyner
    Oct 28, 2025
    2.0
    They sold me some Chili Today with know Ground Beef included.
  • VY
    virgil yancey
    Oct 10, 2025
    1.0
    I stopped there to purchase a honey chicken biscuit with the apple bacon combo and a pineapple lemonade. The only two things that tasted fresh was the potato wedges and the lemonade, the honey chicken biscuit was not fresh, the biscuit was definitely not fresh, it was hard and stale tasting. if I would have had time, I would have took it back. The lady working the drive thru wi dow was on her job handling her business, very fast and professional and very nice too. I may post a photo of their chicken honey biscuit, it was by far the worse I've had.🤔
  • RR
    Renada
    Oct 4, 2025
    1.0
    I was told by the worker the manager makes them upcharge ur $6 meal.
  • KR
    Kevin Reynolds
    Sep 16, 2025
    1.0
    I decided to go to this particular Wendy's on my lunch break today and it was the worst mistake I could have made the food made me literally sick. The sandwich tasted weird and the fries tasted like old grease if was horrible. I got a jr cheese burger with fries and a drink and it was awful. The young lady at the drive thru was nice but she only charged me for the burger and not for the fries and drink now I know why the fries was horrible and the meat on the burger was awful it all taste old I feel like I should make a corporate complaint. That food ruin my stomach and acid reflux it was the worst meal I every had from Wendy's to the point I don't want to eat fast food ever again especially Wendy's at 6260 Winchester location
  • YV
    Yvetta Venson
    Sep 14, 2025
    1.0
    The workers have a nasty attitude and don't know how to talk to customers at all. The one on Winchester is horrible!! I will be calling corporate first thing Monday morning to report them.

Frequently Asked Questions About Wendy's

Is Winchester Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.