At Wendy’s in Memphis, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Memphis, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported slow service, unresponsive staff, and difficulty placing orders, particularly in the drive-thru.
Food Quality
Numerous reviews mentioned cold, old, or improperly prepared food, with several customers expressing disappointment over the freshness of their meals.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, impacting their overall experience.
Customer Service
Mixed feedback on staff friendliness; while some praised individual employees, many others reported rude or unhelpful service.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and staff not being able to fulfill requests.
TR
Te'Untrez Robinson
Nov 15, 2025
1.0
Full of lazy, incompetent workers who care more about being at home than at work. Undeserved attitudes towards customers and horrible customer service. No work ethic whatsoever. DO NOT PATRONIZE!
DS
Dave Skools
Nov 4, 2025
1.0
I gave three stars because the woman working the register was very nice and professional other than that Absolute worst Wendy’s I’ve been too , needs a lot of help, BOTH bathrooms out of service and the drink machine. Yall remember when Wendy’s was like to go to place to get decent fast food.
AF
Ashleigh Nicole Frazier
Oct 23, 2025
1.0
Horrible service and old/cold food.
JB
Jazzy Baby
Oct 6, 2025
1.0
Everytime I go to this location they give me super hot nasty re-dropped fries.
JT
Justin Truex
Sep 19, 2025
1.0
8:03 am dinning room is still not open no one at drive threw either
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Memphis, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Memphis, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (901) 382-4692.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Macon/Sycamore Wendy’s serve breakfast?
Yes, this Wendy’s location in Memphis, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 6156 Macon Road, Memphis?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and Saturday and Sunday from 8:00 AM to midnight.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or online at order.wendys.com.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 6156 Macon Road serves breakfast options including combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at Wendy's on Macon Road?
Yes, this Wendy's location has a drive-thru service available.
How can I contact Wendy's at 6156 Macon Road?
You can call the location directly at (901) 382-4692 or reach Wendy's Customer Care via live chat or 888-624-8140.
Are Wendy's gift cards available at this location?
Yes, Wendy's gift cards can be purchased in-restaurant, online, and through various retailers.
What nearby places of interest are close to Wendy's at 6156 Macon Road?
Nearby places include Tops Bar-B-Q, Legacy Thrift, Colonial Hardware Inc, Circle K gas station, and Shelby Crossing Shopping Center.
How can nearby places like Circle K and Shelby Crossing Shopping Center help during a visit to Wendy's?
Customers can fuel up at the Circle K gas station or do some shopping at Shelby Crossing Shopping Center before or after enjoying a meal at Wendy's.
Are there other dining options near Wendy's at Macon Road?
Yes, nearby dining options include Tops Bar-B-Q, Playita Mexicana, and CRUMPY'S HOT WINGS.