Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.
Food Quality
Several reviews mentioned that the food was often cold, stale, or not freshly prepared.
Cleanliness
Customers noted issues with cleanliness, including dirty tables and unsanitary conditions.
Wait Times
Long wait times were frequently mentioned, especially in the drive-thru.
LG
Lorelai Gilley
Jan 1, 2026
5.0
trinity is awesome, very sweet, and she cracked us up, made our night after work, shoutout to her!🩷
TH
Toni Howell
Dec 23, 2025
3.0
Ordered a double quarter pounder and was suppose to be everything that comes on a quarter pounder and it came only ketchup and mustard but nothing unusual for McDonald's
SY
Stacy Yance
Dec 12, 2025
1.0
We order from this place around twice a week. They constantly make my burger wrong and now started making my kids meal wrong also. Not willing to replace the meal the one time I complained. Had to contact customer service. This is a photo of my daughters “plain cheeseburger with cheese and mayo only
JL
Jerry Loeback
Nov 24, 2025
2.0
As always, I eat at McDonald's once each year so I am reminded WHY I only eat at McDonald's once a year. Their overall quality sucks!
VS
Victoria Story
Nov 18, 2025
2.0
We went through the drive thru and didn't get all the food we paid for. I didn't call or go back.