McDonald's

3.5
2335 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12505 Hwy 72 N, Loudon, TN
37774, United States

Hours

Reviews

3.5
2,335 reviews
5 stars
768
4 stars
557
3 stars
462
2 stars
199
1 star
349

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items.

Service Speed

Many reviews highlighted slow service, particularly during busy times, with some customers waiting excessively for their orders.

Food Quality

Feedback on food quality was mixed, with some praising fresh and hot items while others complained about cold or poorly prepared food.

Staff Attitude

Customer experiences with staff varied widely, with some noting friendly and helpful service, while others encountered rude or indifferent employees.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported dirty conditions, particularly in restrooms.
  • DM
    David Matias
    4 days ago
    5.0
    👍👍👍muy bueno
  • MS
    Matthew Smith
    Nov 14, 2025
    2.0
    It says it's drive through is open 24 hours but whenever I go at night, it's closed. Also, it says it's dining room is open until 1am, yet whenever I get there after 10pm, the doors are locked and the chairs are on the table. Also, the app lies, they make me buy something in order to get something that the app says I get for free. Please change your hours to reflect real open hours, and allow people to get free things from the app actually for free.
  • BF
    Brian Farmer
    Nov 4, 2025
    1.0
    Worst McDonald's I've ever been too. Did even fill my coffee cup all the way, what a ripp off!!!!
  • NB
    Nicholas Boardman
    Oct 26, 2025
    2.0
    Got my food and they forgot my large fry. They also almost forgot a kids meal on the order, the entire kids meal. Then they even forgot to put the apples in said kids meal. And they don't even have a machine to leave a message. Ridiculous that that is how most fast food places are. You get the wrong food, but you can't call because no one answers or even has a stupid answering machine.
  • CJ
    Christine Jongsma
    Oct 13, 2025
    3.0
    Sometimes this place is just a hit and miss. Just like this morning I had gotten the bagel sandwich the entire Bagel was hard and the hash browns were cold. But there's other times I come and everything is fine.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's in Loudon, TN is open daily from 4:30 AM to 1:00 AM.

When is the drive-thru service available at this McDonald's?

Drive-thru is available every day from 4:30 AM to 1:00 AM.