McDonald's

3.6
1496 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
402 Hwy 321N, Lenoir City, TN
37771, United States

Hours

Reviews

3.6
1,496 reviews
5 stars
568
4 stars
334
3 stars
257
2 stars
111
1 star
226

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and special requests not being fulfilled.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others reported cold or improperly cooked items.

Service Speed

Several reviews highlighted fast service, but there were also complaints about slow drive-thru times and long waits.

Cleanliness

Some customers noted cleanliness issues, particularly in the dining area and restrooms.

Staff Attitude

Customer experiences with staff varied, with some praising friendliness while others reported rudeness and poor service.
  • RS
    Robin Stapp
    Jan 5, 2026
    1.0
    Very disappointed with McDonalds in Lenoir City Tennessee today. I have never had a problem until today. I ordered a Quarter Pounder, fries and a Carmel Frappe. I got home and bit into my burger and it was not cooked all the way! Very pink inside. What are they trying to do make people sick! I probably will not eat there again.
  • CG
    Chantalle Graves
    Dec 31, 2025
    5.0
    Fast and friendly folks! Better than most of Maryvilles McDonald's.
  • JD
    Jessica Davis
    Dec 28, 2025
    5.0
    That was the freshest hamburger I have ever recieved from a McDonald's! And the service was so fast!
  • SS
    Sull Seth
    Dec 22, 2025
    1.0
    Can yall PLEASE just give me my extra cheese that I PAID for? For real how hard is it to throw on an extra slice??? Come on now it’s a 50/50 shot here if they are actually going to follow special requests.
  • RK
    Ryan Knox
    Dec 8, 2025
    2.0
    Ordered a large Big Mac meal and didn’t not get my fries. My roommates fries were only half full. Disappointed because there’s no way to report this or ask for compensation through their app which I ordered from, and I live 10 minutes away so it’s not worth the drive back. Very disappointed but it’s not the first time this location has forgot to give me something from my order.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Lenoir City, TN?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, the McDonald's at 402 Hwy 321N has a drive-thru that operates 24/7.