Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,134 reviews
5 stars
448
4 stars
225
3 stars
171
2 stars
88
1 star
202
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, particularly in the drive-thru, with long wait times and orders being taken incorrectly.
Food Quality
Feedback on food quality was mixed; while some customers praised the freshness and taste, others received cold or improperly prepared items.
Staff Attitude
Customer experiences with staff varied widely, with some noting friendly and helpful service, while others reported rudeness and poor customer interaction.
Cleanliness
The cleanliness of the location received positive remarks from some customers, but there were also complaints about unsanitary conditions.
Management Issues
Several reviews highlighted concerns about management practices, including staff treatment and operational efficiency, particularly during night shifts.
- SGStephen Graves1 day ago1.0Ordered a quarter pounder Friday, Nov 14. Got the worst food poisoning I have ever experienced. Called to let them know what happened out of concern, they let me hit voicemail and ignored my voice message. I no longer trust the 64 and Canada rd location, will be telling everyone I know to AVOID
- MSMali StrongOct 22, 20251.0Always take too long
- BDBrenda DaigleOct 10, 20255.0Service was slow everything else was good.
- FAFrannic AlsecoOct 3, 20255.0Excelente
- RWRobert WhitneyAug 29, 20251.0Waited at the “next window” for 10 minutes. They asked what I was waiting for…asked for my receipt to be able to make the order…nothing was correct down to the drink aside from my kids happy meal burger and the fries were cold, stale and unsalted. I have consistent issues with this store. Something needs to happen because minimum wage is too much pay for the outcome
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Lakeland, TN?
McDonald's in Lakeland, TN operates 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 9940 US Highway 64 offers a drive-through that is open 24/7.
Can I order food for delivery from this McDonald's?
Yes, delivery is available 24/7 at this location through their online ordering platform.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's provide?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Is there a McDonald's app I can use for ordering?
Yes, you can order using the McDonald's App available on the App Store and Google Play.
What are some nearby places of interest to the McDonald's on US Highway 64?
Nearby places include Walgreens pharmacy, ALDI USA grocery store, Sherwin-Williams Paint Store, and Baskin-Robbins ice cream shop.
How can nearby Walgreens be useful when visiting McDonald's?
Customers can conveniently pick up pharmacy or convenience items at Walgreens located near McDonald's during their visit or before/after dining.
What real estate services are available near the McDonald's location?
Several Crye-Leike Realtors offices and agents are nearby, providing real estate services if you are exploring housing options in the area.
Can I find entertainment or rental services near this McDonald's?
Yes, Redbox, a music and DVD rental service, is located nearby for convenient entertainment options before or after your meal.