McDonald's

3.5
2350 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
624 N Main St, Lake City, TN
37769, United States

Hours

Reviews

3.5
2,350 reviews
5 stars
763
4 stars
512
3 stars
487
2 stars
204
1 star
384

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and bathrooms.

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor management behavior.

Food Quality

Numerous complaints about cold food, incorrect orders, and overall poor food quality were noted.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, leading to long wait times.

Mixed Experiences

While many reviews were negative, a few customers praised friendly staff and good food, indicating inconsistent experiences.
  • JS
    Jill Sheldon
    Oct 26, 2025
    1.0
    The place was dirty everywhere, the food was cold, the staff was unfriendly. I’m gonna miss this McDonald’s on my next trip! Blick!!
  • NS
    Nikki S
    Oct 19, 2025
    1.0
    They are lazy and dont want to change out the carmel bag. They didnt want to give a refund after ordering a carmel coffee
  • JP
    Jonathan Gilbert (pactus_lupus)
    Oct 15, 2025
    2.0
    I have been to a lot of McDonald's in my lifetime. This one is by far one of the worst. I don't normally come down hard on a place like this because I know everyday is a different day and who knows what was happening that day that made it the way it was. However, the condition of this restaurant was inexcusable. All of the tables were smeared with ketchup and dirt and filth like nobody had washed them in a while. All of the garbage cans were overflowing, including the ones outdoors. The drinks tasted off like the water was bad or something. Hard to say for sure. The bathrooms were also a mess with toilet paper all over the floor. Clearly nobody had clean in there for a while. The food was fine. Pretty much what you would expect from a McDonald's. Pretty much what you would expect from a McDonald's. However, the management of this place could use some work based on what I observed. Despite the condition of the restaurant. I saw it at least two workers go on break. Oh and to top it all off they didn't have any napkins out in the lobby area. Because "people waste them". So if you needed extra napkins you had to go ask for them from the counter. How about you use some of the napkins to go wipe down the tables?
  • JA
    Jake Ashlaw
    Oct 13, 2025
    1.0
    Went and graded some lunch after picking up my sister from camping, and got 3 mcchickens and a large fry, waited 30 minutes for my order and fries was good (I always order no salt so they're fresh) but got home and both my Mom and I got food poisoning from the mcchickens, will not ever be entering this McDonald's again
  • LJ
    lillianna jules
    Oct 9, 2025
    1.0
    One of the managers told me and my friend that we needed to get out endless we had a receipt. She was very rude kept looking me up and down and giving us mean faces. 0/10 would not recommend. They were always understaffed and they take forever to get food out to you one time I was waiting 20+ min for my food and I had to go through the drive through to get it faster. Half the staff are rude,and think they can talk to there employees any way they want to because “we can fire you” would not recommend this one

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Lake City, TN?

McDonald's in Lake City, TN is open every day from 4:30 AM to 11:00 PM.

During which hours is the drive-thru service available at this McDonald's location?

The drive-thru is open from 4:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.