As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Many customers reported receiving cold, greasy, or poorly prepared food, with several stating they would not return due to food quality issues.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times, leading to customer frustration.
Operational Hours
Customers frequently noted that the location often closes early or is not open during posted hours, causing inconvenience.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty food preparation areas and the presence of bugs.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
TT
trevor tarr
Dec 22, 2025
1.0
Drive by here all the time. Just about everyday. They're never open.
MM
Mike
Dec 22, 2025
1.0
the past 4 times I've been here this location has been closed.
CP
connie phipps
Dec 11, 2025
1.0
Food nasty old bun and old fries very greasy
SL
SEE ME NOW HEAR ME LATER
Dec 3, 2025
1.0
This place sucks.. customer service is like trash. They dont keep the lobby open so if your a truck driver you have to go to the window and they have nasty attitudes when they come to the window.. I walked away.. not giving me no shitty food with an attitude
IC
Ike Costner
Nov 17, 2025
1.0
11/17/25 @ 11:30am stopped and got a number seven for lunch, the fries were cold, greasy and lacked any kind of crunch. The chicken sandwich was equally as bad with the chicken being colder than room temperature I went back and just asked for a refund did not even want to wait on them to attempt to remake the food, if they couldn’t get it right the first time I don’t want to wait around for them to try and do it right. Plus that really just ruined my appetite. Anyway, I doubt I will be coming back to any checkers anytime soon that food has completely ruined My perception of what checkers food is like.
What are the operating hours of Checkers at 3423 Windfield Dunn Pkwy in Kodak, TN?
Checkers is open every day from 10:00 AM to 8:00 PM.
Does Checkers offer drive-thru and take out services?
Yes, Checkers provides both drive-thru and take out services for customer convenience.
Where is Checkers located in Kodak, Tennessee?
Checkers is located at 3423 Windfield Dunn Parkway, Kodak, TN 37764, USA.
What is the attire recommended when visiting Checkers?
The recommended attire for visiting Checkers is casual.
What are some of the specialty items offered at Checkers?
Checkers is known for their Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What payment options are accepted at Checkers?
Checkers accepts American Express, Cash, MasterCard, and Visa as payment methods.
Where can I order Checkers food online for delivery?
You can order Checkers food for delivery online at https://order.checkersandrallys.com/menu/3702-windfield-dunn/
What nearby places can I visit before or after dining at Checkers?
Nearby places include Baskin-Robbins for ice cream, SUBWAY for sandwiches, and Dunkin' Donuts for coffee and donuts, offering great options before or after your meal at Checkers.
Are there any nearby hotels where visitors can stay close to Checkers?
Yes, several hotels are nearby including Days Inn by Wyndham Kodak/Sevierville Interstate Smokey Mountain, Days Inn Kodak, Best Western Sevierville/Kodak Inn, and Motel 6 Kodak.
How can I access Checkers if I am attending an event at Bristol Motor Speedway?
Checkers is conveniently located near Bristol Motor Speedway, making it an easy stop for food before or after events there. It's at 3423 Windfield Dunn Pkwy in Kodak, TN, just a short drive away.