Pizza Hut

3.9
581 reviews
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Business Details

7401 S. Chapman Hwy, Knoxville, TN
37920, United States
(865) 573-1101
https://locations.pizzahut.com/tn/knoxville/7401-s-chapman-hwy
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 7401 S. Chapman Hwy in Knoxville, TN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
7401 S. Chapman Hwy, Knoxville, TN
37920, United States

Hours

Reviews

3.9
581 reviews
5 stars
288
4 stars
128
3 stars
63
2 stars
35
1 star
67

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the pizza while others reported issues with toppings and overcooked items.

Service Issues

Numerous complaints about rude and inattentive staff, with several customers experiencing poor service during their visits.

Wait Times

Long wait times reported for both dine-in and takeout orders, with some customers waiting over an hour for their food.

Cleanliness

Concerns raised about cleanliness, particularly in the bathrooms and dining area.

Delivery Problems

Frequent issues with delivery, including cold food and incorrect orders, leading to customer dissatisfaction.
  • AC
    Adam Cooper
    Nov 10, 2025
    1.0
    Ordered a pizza took 2 hrs to get it dore dash delivery drivers left my drink was a nightmare
  • TT
    Time Traveler
    Oct 24, 2025
    1.0
    Pizza had almost zero toppings. Bought the same thing from a different location a couple weeks ago and it was great. This location is terrible and we will never use it again
  • AA
    Abraham Anderson
    Oct 7, 2025
    5.0
    Great pizza hut. Good location, quick in and out. There's a lot of decals inside, memorabilia, shirts, decorations. The bathroom has a soap dispenser which leaks constantly, in the men's room. The pepperoni pizza was very good. There wasn't a long wait. There wasn't a long line to order either This place is good and it's better than other local pizza places.
  • YD
    Yarn Dragon
    Sep 13, 2025
    2.0
    The guy at the front was so mean. I wasn't trying to be rude and I hope I didn't come off that way. He was talking to an older gentleman about like his hours being dropped and stuff like that and I waited for like 2 or 3 minutes to not be rude but I was on a doordash and my other client's food was getting cold in the car. So I just showed him the name of my doordash because he was just standing there talking and instead of any help I got rebuked because I interrupted his conversation. I don't understand.
  • RE
    Raegen Eller
    Sep 3, 2025
    1.0
    We didn’t even eat here because the hostess was rude and had an attitude as soon as we walked in the door.
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Frequently Asked Questions About Pizza Hut

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