Outback Steakhouse

4.1
2576 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Knoxville on I-75 and Merchants Drive.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
314 A Merchant Drive, Knoxville, TN
37912, United States

Hours

Reviews

4.1
2,576 reviews
5 stars
1,443
4 stars
532
3 stars
258
2 stars
120
1 star
223

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food, there were several complaints about incorrect cooking temperatures and food quality, including tough or salty steaks.

Service Experience

Service received mixed reviews; some servers were described as excellent and attentive, while others were criticized for being slow or inattentive.

Cleanliness Issues

Several reviews highlighted concerns about cleanliness, including sticky tables and floors, which negatively impacted the dining experience.

Value for Money

Customers expressed concerns about rising prices and perceived value, with some feeling that the quality did not match the cost.

Positive Atmosphere

Despite some negative feedback, many customers enjoyed the overall atmosphere and ambiance of the restaurant, often noting the friendly staff.
  • TJ
    The Bee Man Jay
    Nov 12, 2025
    5.0
    Great waitress and staff really appreciate the time I was there. The food was very good..
  • AA
    Anonymous
    Nov 11, 2025
    1.0
    Called restaurant and selected the takeaway curbside option to see if the veterans meal could be to go. Guy answered and said yes you can let me just transfer you to the line where you can place you order. Cool. Waited for awhile then a female picked up the phone said yea? I told her that I was told that I was told I could place the veterans order to go. She responded with an attitude that it was dine in only. I said okay thats fine you may want to let the guy at the curbside number know that. She then had a serious attitude and told me there's not even a guy over there then proceeded to hang up in the middle of me responding. Don't even care that it was dine in only or that the guy was mistaken but there's no excuse for being ugly to people.
  • SB
    Sierra Bing
    Nov 11, 2025
    5.0
    Veterans Day 2025 Full house at lunch time, but service was excellent, food served quickly and tasted phenomenal. Special kudos for Carlie; she was friendly and a wonderful server with great smile despite being super busy! The world needs more of her:) Thanks for offering Veterans an amazing meal!
  • BD
    Brittany Disspain
    Nov 6, 2025
    5.0
    I haven't ate there in years. It was so good. It was the best sirloin I've ever ate! The loaded potato was amazing also!
  • SC
    Sharon Curtis
    Oct 25, 2025
    5.0
    I haven't eaten at an Outback in years, but since my husband is diabetic, we look for places he can eat without too much effort. We were seated quickly even though it was a Friday night. Our server was at our table almost immediately to get our drink orders. I had the 6oz filet, a baked sweet potato, and a Caesar salad. My husband had the Ahi tuna, a house salad, and the chili as his sides. My steak was cooked perfectly and was melt-in-your-mouth tender. My husband said the tuna was very good, but that the chili was the star of his meal. I had forgotten how good Outback is. Our bill came to $53 before tip.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.