Outback Steakhouse

4.1
2594 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Knoxville on I-75 and Merchants Drive.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
314 A Merchant Drive, Knoxville, TN
37912, United States

Hours

Reviews

4.1
2,594 reviews
5 stars
1,456
4 stars
534
3 stars
258
2 stars
120
1 star
226

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the steaks and others reporting issues like over-seasoning and food poisoning.

Service Experience

Service quality varied significantly; while many praised attentive and friendly staff, others reported poor service and long wait times.

Cleanliness Concerns

Several customers expressed concerns about cleanliness, including sticky tables and potential health hazards.

Value for Money

Customers noted rising prices and questioned the value, with some feeling the food did not justify the cost.
  • SG
    Sissy Gibson
    4 days ago
    5.0
    Foods great ! One tiny fix on to go orders my croutons on my salad were saugy and the cheese made it mushy, but I cleaned my plate !! Outbacks salads are by far the most delicious I have had in a very long time,KUDOS Outbackers your steaks are great too so don't stop blowin it up. Thanks for amazing food
  • JR
    Joann “Neyra” Ren
    5 days ago
    5.0
    The restaurant was busy, but our server was still very friendly despite the packed house. The new item on the menu, New York Strip, was done to perfection and very flavorful.
  • SB
    Sandi Burkhart
    Jan 4, 2026
    1.0
    It wasn't the best experience for sure! Had to wait almost an hour for steaks and when they did come out the steak was not cooked right. Sent it back 1 min later they bring it back out still not cooked right! Server had to be asked to refill drinks! You would think that if you're spending over $150.00 for dinner that the food would be prepared right the first time, but when you send it back and it comes out looking the exact same as it did before, then there is something really wrong in their quality standards. Sorry we will not be back, worst experience ever
  • SS
    Susan
    Jan 1, 2026
    1.0
    Ordered on Door Dash from merchants rd, knoxville TN location. Everything was ridiculously salty. It was if a salt shaker opened up and emptied itself in or on everything. I ended up scraping the steak off and considered washing it. That said it was a waste of $44.00 and won't go there or order from them again.
  • LL
    Linda
    Dec 30, 2025
    1.0
    Hello me and my family recently went out to go eat here and two of us had burgers and one of us had a steak and we all ended up getting food poisoning.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.