Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,639 reviews
5 stars
591
4 stars
351
3 stars
317
2 stars
136
1 star
244
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, both in-store and drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and food quality, with several customers expressing frustration over receiving the wrong items.
Staff Friendliness
While some customers praised the friendliness of certain staff members, others reported rude and unprofessional behavior from employees.
Food Quality
There were numerous complaints about food being cold, poorly prepared, or not meeting expectations, indicating inconsistency in food quality.
Cleanliness
Several reviews mentioned cleanliness issues within the dining area, contributing to a negative overall experience.
- BBBodie BodenheimerDec 22, 20254.0We had a great experience. There were 10 of us at 10:30 Sunday morning.
- SHStephanie HustonDec 20, 20253.0I always end up having to wait no matter how big or small my order is. The staff is not always friendly.
- KMK MDec 4, 20251.0Absolute crap. Waited for 20 minutes for my order. It was incorrect. THREE TIMES!!!!! And received this. DONT go to this location!!!
- JMJayce MillsNov 20, 20251.0They always mess up my order a the food is not up to standard how am I supposed to eat my food when it’s destroyed bag And when my drink drinks are the wrong thing that I ordered and I already tasted it. I’m already gone, so I can’t go back and get my money back or trade in the item.
- TSTaylor SmithNov 18, 20255.0Elizabeth is so genuine and sweet, such a joy to see her at the window when we get off of work and need some quick food!
Frequently Asked Questions About McDonald's
What are the McDonald's Knoxville Mountain Grove Drive's regular opening hours?
The restaurant is open daily from 4:30 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What are the McDonald's delivery service hours?
Delivery is available Monday through Saturday from 4:30 AM to 10:30 PM, and Sunday from 5:00 AM to 10:30 PM.
Does this McDonald's location have a drive-thru? What are its hours?
Yes, the drive-thru is open daily from 4:30 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What delivery and pickup options are available at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app for ordering from McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
Where is McDonald's located in Knoxville?
This McDonald's is located at 7545 Mountain Grove Drive, Knoxville, TN 37920, USA.
Can you tell me about nearby fast food options to McDonald's at Mountain Grove Drive?
Nearby fast food restaurants include Wendy's, Chick-fil-A, Sonic Drive-In, and another McDonald's location, giving you several choices for quick meals.
Are there medical facilities close to this McDonald's that customers might visit?
Yes, there are several nearby medical services such as Southern Medical Group of Knoxville, MinuteClinic at CVS, Aspen Dental, AFC Urgent Care, and Emergency Dentist 24/7, which might be convenient for customers before or after their visit.
What amenities or services are available near McDonald's for convenience or leisure?
Nearby amenities include First Horizon Bank for banking needs, Zips Car Wash and Time To Shine Car Wash for vehicle care, Starbucks for coffee, and beauty services like Nails So Happy and P.S. You’re Gorgeous.