McDonald's

3.5
3885 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7402 Strawberry Plains Pike, Knoxville, TN
37924, United States

Hours

Reviews

3.6
3,809 reviews
5 stars
1,379
4 stars
826
3 stars
740
2 stars
306
1 star
558

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, especially in the drive-thru, with some stating it took over 30 minutes.

Food Quality

Mixed reviews on food quality; while some enjoyed hot and fresh meals, others received cold or poorly prepared items.

Staff Attitude

Staff friendliness varied significantly, with some customers praising polite service while others noted rudeness and lack of engagement.

Cleanliness

Concerns were raised about cleanliness, particularly in the dining area and restrooms, with reports of dirty tables and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
  • DB
    Doris Bruun
    Nov 12, 2025
    5.0
    The ONLY mcDonalds to make a really good cup of iced coffee
  • SW
    Sean Welsh
    Nov 11, 2025
    4.0
    One of the biggest ice cream cones I had at McDonald's.
  • DF
    Debra Fish
    Nov 4, 2025
    5.0
    We eat here way to much, but with that said we get a lot of hands on experience here. The foods always hot they are fast and very friendly. They keep a clean atmosphere. In all we keep going back it's probably one of the best around
  • TT
    TheBigtood
    Oct 23, 2025
    4.0
    Wendy's was busy so switched to McDonald's and the food was good. Had quarter pounder and fries and was pleased that were hot and tasty.
  • MK
    M K
    Oct 19, 2025
    3.0
    That meat on the bagel was questionable and nasty. I think that's my first and last. I really try to not go to McDonald's, because of the questionable ingredients in their food.

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at McDonald's on Strawberry Plains Pike?

The restaurant is open daily from 5:00 AM to 10:00 PM for dine-in service.

When is the drive-thru service available at this McDonald's location?

Drive-thru is open every day from 4:30 AM to 1:00 AM.