Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
3,843 reviews
5 stars
1,390
4 stars
833
3 stars
746
2 stars
308
1 star
566
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas, affecting overall customer experience.
Positive Experiences
Despite the negatives, some customers had positive experiences with fast service and friendly staff, particularly during breakfast hours.
- BBBarry Beddor4 days ago2.0Jan 8 went in store ordered QPC meal like all great American I took food and grabbed a few fry’s totally cold in the mean time I lad my money clip buck horse/ brand barE8 & $65 on sitting counter because I was flustered for get COLD fry’s I went to manager helper to complain I left the store leaving behind my money clip I hope someone got bless I was just hoping to get granddad heirloom Barry
- JNJennifer NicoleDec 30, 20251.0There getting to be bad service, they always mess up the order it have items missing, Tea isn't sweet or they give unsweet, the chicken is never done, they wanna argue over sauce when it was never put into the bag to start with....Do better McDonald's!!!
- JFJoe FranklinDec 23, 20251.0I will not go back there ever again I put my order in and then other people came in after me and ordered more than me I only ordered two mcdoubles and I it took a half hour to get everyone after me orders where full meal combo and they got their way before me and I was there first and all they said the workers I'm sorry and would even give me a discount for waiting so long
- BBBailey BoucherDec 20, 20251.0I ordered 80 chicken nuggets, and they couldn’t give me sauce for free, now if i asked for a kids meal and wanted 10 bbq sauces then yes I would understand that, but that is ridiculous. So go to the strawberry plains McDonalds if you want to be broke, that is unreal I should not have too pay for sauces when I ordered 80 nuggets!! DO NOT GO THERE.
- JRJonnie RiveraDec 7, 20252.0Just left McDonald’s on Strawberr Plains Pike after waiting in the drive through line for over 25 mins. Just as I was about to be at the window to get my drinks ( which is all I ordered) the person handing food out the window to the car in front of me practically threw his food at him, didn’t make sure he caught it, and the whole order fell to the ground. They were going to have to remake the whole order. Beside from the fact I had already waited for over 25 minutes the person at the window was very rude. The whole mess could have been avoided. After waiting 5 more minutes I just drove away. Yes I paid for my drinks but from the way the window person was acting I didn’t want to wear them.
Frequently Asked Questions About McDonald's
What are the operating hours for dining in at McDonald's on Strawberry Plains Pike?
The restaurant is open daily from 5:00 AM to 10:00 PM for dine-in service.
When is the drive-thru service available at this McDonald's location?
Drive-thru is open every day from 4:30 AM to 1:00 AM.
Can I order delivery from McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 12:30 AM through their online platform.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as one of the pickup and delivery services.
What payment options are accepted at McDonald's on Strawberry Plains Pike?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a McDonald's app I can use to order food or get offers?
Yes, you can use the McDonald's App available on both iOS and Android platforms to order food and access mobile offers.
Are there any nearby gas stations close to McDonald's?
Yes, Shell, BP, Exxon, and The Local Market gas stations are nearby, convenient for fueling up before or after your visit.
What other dining options are near McDonald's on Strawberry Plains Pike?
Nearby dining options include Outback Steakhouse, Waffle House, Wendy's, and Ruby Tuesday for a variety of cuisine choices.
Are there hotels or accommodations near McDonald's if I am visiting the area?
Yes, nearby accommodations include Econo Lodge Inn and Suites East, Rodeway Inn, Hampton Inn Knoxville-East, and Motel 6.
Does this McDonald's location have free WiFi available for customers?
Yes, WiFi is one of the services offered at this McDonald's location.