McDonald's

3.5
1205 reviews
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Business Details

7134 Oak Ridge Hwy, Knoxville, TN
37931, United States
(865) 985-9500
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7134 Oak Ridge Hwy, Knoxville, TN
37931, United States

Hours

Reviews

3.5
1,205 reviews
5 stars
401
4 stars
262
3 stars
233
2 stars
99
1 star
210

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables, floors, and drink stations.

Service Issues

Customers frequently experienced slow service, incorrect orders, and unhelpful staff.

Food Quality

While some reviews praised the food as fresh and hot, many others complained about cold, greasy, or incorrectly prepared items.

Customer Experience

Several reviews highlighted poor customer service, including rude staff and lack of attention to customers in-store.
  • LM
    Lancing Malusky
    Dec 21, 2025
    4.0
    Busy, smaller new location closer to home. Food good. Cashiers still on training. Frequently our local Mc,ds ignore people inside at registers. So I have to holler.
  • EC
    Eliaquin Calix
    Dec 20, 2025
    4.0
    No le doy las 5 estrellas porque el local estaba sucio con acumulación de basura en sus basureros y sucia la mesa de bebidas
  • CF
    Charles Fendley
    Dec 19, 2025
    1.0
    The ketchup area was all taped up gross looking like germs. There was Coke or tea splattered all over the drinking area the french fries were cold. The chicken nuggets were very, very dark. I was surprised they still had moisture to them. They must’ve not changed their oil in a while. The inside felt gross by far. This is not a good McDonald’s. I’ve been to a lot of McDonald’s and this one is pretty gross and I ordered dine and they put it to go. I was very not impressed with the food.
  • TW
    Thomas Wright
    Nov 30, 2025
    1.0
    Ordered my food, came up to $29.99 gave them $40 took 3 of them to figure out the change was $10.01, after they gave me my food, ordered two frappes, heard the manager say they walk up to the counter and order this do they think this is Starbucks, well to answer no we don't, we would not get such a sorry attitude at Starbucks, would leave negative stars and will not be back
  • PP
    Psychopisces
    Nov 10, 2025
    4.0
    Food is usually correct, fresh and hot...but they never put napkins in the bag. I always have to ask.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 7134 Oak Ridge Hwy, Knoxville?

McDonald's is open daily from 5:30 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

What are the drive-through hours for this McDonald's location?

The drive-through is open daily from 5:30 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.