McDonald's

3.5
2154 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7030 Kingston Pike, Knoxville, TN
37919, United States

Hours

Reviews

3.5
2,154 reviews
5 stars
765
4 stars
449
3 stars
398
2 stars
179
1 star
363

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Several reviews mentioned receiving cold, old, or improperly prepared food, including undercooked items.

Cleanliness

Customers noted unsanitary conditions, including dirty floors and tables, contributing to a negative dining experience.

Positive Staff Interactions

Some customers highlighted friendly and helpful staff members, particularly mentioning a manager named Brian for his excellent service.
  • AD
    Amanda Dub
    5 days ago
    1.0
    Its always something with this location. Unfortunately its the closest one to me and I frequent it even though something is always wrong. Never get fresh or hot food, everyone that works here has a terrible attitude, and when u ask them to make the food how u requested it in the first place they want to argue with u about ur order. Some people have allergies but they want to lie and tell the manager that no special meal was requested when they even repeated it back to me. And then they send the girl out after they pull me around and she gives me the ugliest look ever and doesn't say anything like she was the one that just spent over $12. Olga the manager is the only person that cares about people. She is very friendly and I'm thankful she is always so nice.
  • BB
    Bradley Breeden
    Dec 28, 2025
    1.0
    Had a hair in my food and the lady doesn’t ask to make it right instantly asked for a receipt and of course I payed cash and she didn’t give me one don’t eat there unless you want hair in your food
  • CW
    Cheyenne Wise
    Dec 25, 2025
    1.0
    Absolutely horrific I want corporate contact info
  • GG
    Gphysco
    Dec 15, 2025
    1.0
    Waited now for 30 mins to get my full meal including my drink which I’ve been waiting on. Don’t come here unless you don’t mind eating forever. Rude employees
  • RS
    Ron Smith
    Dec 10, 2025
    1.0
    Came in and ordered McRib meal with light sauce and FRESH fries. Get back to work and McRib is dripping with sauce and fries are old. Call to speak to manager.. he processed to tell me he is the “peoples manager “.. first off… your not the rock so stop. Second he wants me to leave work to bring the old fries back. I tell him I’m at work and can’t leave.. so he wants me to keep the fries and bring them back whenever I come back to get what I actually ordered. So you want me to keep these fries until then. Wouldn’t give me anyone’s contact info. Don’t eat at this restaurant. And to the “people’s manager “..Do your job.. you work in a fast food restaurant. Take care of the customer, we ain’t trying to be FB buddies

Frequently Asked Questions About McDonald's

What are the McDonald's hours of operation at 7030 Kingston Pike, Knoxville?

McDonald's at 7030 Kingston Pike in Knoxville is open daily from 5:00 AM to 1:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at this location has a drive-thru service open daily from 5:00 AM to 1:00 AM.