Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,136 reviews
5 stars
763
4 stars
444
3 stars
396
2 stars
179
1 star
354
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including undercooked items, cold food, and missing components.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and greasy floors.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted friendly and helpful staff members, particularly mentioning a few employees by name.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, leading to customer frustration.
- CSCorinne ShoresNov 13, 20251.0Forgot to give me a part of my order, said they had it but forgot to give it to me, and when I came back, argued with me and said they couldn't find my order after confirming it over the phone
- CMCaleb MooreOct 31, 20255.0Brian (possibly Ryan, not sure I heard his name correctly) was kind and funny. I asked for his name when he handed us our food because he made my wife and I smile. It’s the little things. Thank you for delivery great service even late at night on Halloween!
- EWEve WinsteadOct 31, 20255.0Brian at the drive thru is an absolute delight! Makes the experience way better. 🙂
- SDSteven DickinsonOct 30, 20252.0I feel like I was RIPPED OFF, Now Twice cause today 10/31/25 it happened again. Iasked the lady why i didn't have the pieces she Saus they are OUT. Really McDonald's you have it advertised on your sign sounds like False Advertising to me. I purposely ordered thru the app so I would get ALL the Monopoly pieces on the order I got LARGE Quarter Pounder Combo. I received ZERO pieces there want any on the Cup, Fries or Burger box, I did check the app there was Only 1 piece showing and I don't think had to do with my order. VERY UPSETTING otherwise I would NOT have bothered with the Combo.
- TWTyler WilsonOct 23, 20251.0I've given this place three different tries but when you get undercooked food every single time it really makes you start to wonder do you hire any competent people at all
Frequently Asked Questions About McDonald's
What are the McDonald's hours of operation at 7030 Kingston Pike, Knoxville?
McDonald's at 7030 Kingston Pike in Knoxville is open daily from 5:00 AM to 1:00 AM.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at this location has a drive-thru service open daily from 5:00 AM to 1:00 AM.
Can I order McDonald's for delivery or curbside pickup?
Yes, this McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery.
Which payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from McDonald's?
Yes, you can order through the McDonald's App available on both Apple App Store and Google Play Store.
Where is the McDonald's at 7030 Kingston Pike located?
It is located at 7030 Kingston Pike, Knoxville, TN 37919, United States.
What services and amenities are available at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby places are around McDonald's at 7030 Kingston Pike?
Nearby places include AT&T Store, Petro's Chili & Chips, Papa Johns Pizza, Express Oil Change & Tire Engineers, and Pizza Hut.
How can nearby AT&T Store help customers visiting McDonald's?
Customers can visit the nearby AT&T Store for mobile phone accessories or service needs before or after dining at McDonald's.
What other dining options are available near McDonald's on Kingston Pike?
Nearby dining options include Petro's Chili & Chips, Papa Johns Pizza, Pizza Hut, Little Caesars Pizza, Burger King, Aladdin's Cafe, and Plum Tree Chinese Restaurant.