Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, rude staff, and incorrect orders, indicating significant service problems.
Food Quality
Several reviews mentioned cold or old food, with some customers experiencing food poisoning or receiving incorrect items.
Staff Behavior
Mixed feedback on staff behavior, with some praising friendly service while others reported rudeness and unprofessionalism.
Cleanliness
While some customers noted clean bathrooms and dining areas, others reported dirty conditions and a lack of attention to cleanliness.
DD
Dontae
Jan 1, 2026
1.0
Would give 0 stars if I could because I sat in this drive thru for 30 minutes. Order was placed at 1:35 its currently 2:30 I’m still sitting at this window for over 30 additional minutes waiting for a mchicken absolutely terrible service this place needs a whole new crew smh
AR
Ana Ramos
Dec 23, 2025
5.0
Primera vez que en un McDonald que me preparan un mccrispy tan bien, 😹el servicio fue muy rápido
Ame aquí
MM
mckayla
Dec 15, 2025
1.0
I stopped here at 3:30am this morning and got $5 McDouble meal. By 8:30 am I had vomited once. By 8:44 PM I have now vomited 16 times, have had watery stools. I went to the doctor and they confirmed it was food poisoning. I don’t eat out, I am just pregnant and tired so I stopped ONE time at fast food and got food poisoning. Do not eat here.
TC
Thian C
Dec 14, 2025
1.0
Today I arrived at 3:56 and had to wait more than 15 minutes while they changed the menu to breakfast. When they changed it, I placed my order and waited another 15 minutes. When it finally arrived, the drinks were missing. I waited 10 minutes and the coffees never arrived at the car where I was waiting. I went inside to see what was happening and the girl was sitting with her back to the counter, scrolling on her phone. I told her what was wrong and she reacted by giving me the wrong drinks in every way. To add insult to injury… While I was waiting and all this was happening… another employee was outside smoking and I had to wait for the food I had already paid for. Clearly, they weren't going to give me a refund.
More consideration for the customer is needed; they always do whatever they want with us.
AD
Angeleea DuBose
Nov 26, 2025
1.0
On 11/24 , I visited this McDonald's at around 8:05 AM. I waited at the menu for about four minutes without anyone acknowledging me or taking my order. I eventually pulled up to the window, where a male employee professionally took my order and presented himself appropriately.
However, the manager -- Tamara or Tamaya (I am unsure of the correct name) -- chose to roll her eyes at me, give me a rude look, and then tell me to pull forward. I understand being asked to pull up since the order had just been entered, and I had no issue with that.
What I do have an issue with is waiting 15-20 minutes for a simple bacon, egg, and cheese biscuit while being treated with an attitude. When I asked for the corporate number, the manager chose to walk away from me without a single word or acknowledgment.
This behavior is extremely unprofessional and completely unacceptable. This is not how a paying customer should be treated, especially when I was not rude or disrespectful in any way. I am not someone who typically leaves reviews or contacts corporate, but this situation warrants it.
It should not take 20 minutes to receive one basic breakfast item, and no employee -- especially a manager -- should behave so disrespectfully. If she is that miserable at her job, perhaps she should consider another profession rather than taking it out on customers.
What are the operating hours for McDonald's at 206 Walker Springs Rd, Knoxville?
McDonald's at 206 Walker Springs Rd operates 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order McDonald's food for delivery from this location?
Yes, McDonald's offers delivery 24/7, including same-day and no-contact delivery options.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location provide WiFi and mobile ordering services?
Yes, this McDonald's offers WiFi, mobile ordering, mobile offers, and gift cards.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there an official app to order from McDonald's?
Yes, you can use the McDonald's app available on the Apple App Store and Google Play Store for ordering.
What nearby convenience stores can I visit when coming to McDonald's at Walker Springs?
Nearby convenience stores include Casey's General Store, goodstop by Casey's, E-Z Stop Food Marts, and Pilot Convenience Store.
Are there any nearby gyms or fitness centers near McDonald's at this location?
Yes, nearby gyms include Court South, National Fitness Center, British Swim School at National Fitness Center - Signature Club, and Champion Force Cheer.
Are there other fast food options near this McDonald's location?
Yes, Subway and Taco Bell are nearby fast food restaurants you might consider before or after your visit.