Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,055 reviews
5 stars
444
4 stars
237
3 stars
201
2 stars
65
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; while some staff members, like Trina and Melissa, received praise for their friendliness and professionalism, others were reported as rude or inattentive.
Food Consistency
There are frequent complaints about incorrect orders and food quality, with some customers receiving items that did not match their requests, while others praised the freshness of the food.
Cleanliness
Many customers noted the cleanliness of the restaurant, highlighting it as one of the cleanest McDonald's they have visited.
Speed of Service
Service speed varies significantly; some customers reported fast service, while others experienced long wait times and slow order fulfillment.
- JGJohnny Graves2 days ago5.0The lady at the register always goes above and beyond and is very friendly she definitely deserves a raise
- RWREBECCA WilliamsDec 27, 20255.0So good
- ELElizabeth LennexDec 15, 20255.0Clean bathrooms! Hot food!
- RMRichard MadsenDec 7, 20255.0Love the Grinch
- KWKen WellsNov 29, 20255.0The shift manager, Trina Carpenter, is a real gem. I don't know where they found her, but just getting her heart-felt, sincere greeting alone is worth the visit. When the pace slowed down, she refilled our coffee cups with a smile and sincere thankfulness we were at her store. Amazing. Just Amazing.
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location in Knoxville, TN?
This McDonald's in Knoxville is open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, and extends until midnight on Friday and Saturday.
Can I get delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available from 4:30 AM to 10:30 PM Monday through Thursday and Sunday, with extended hours until 11:30 PM on Friday and Saturday.
What online options are available for ordering from this McDonald's?
You can order using the McDonald's app available on iOS and Android, or use their online ordering links to get delivery or curbside pickup.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location offers drive-thru service during its specified hours.
Are there any nearby places I can visit before or after dining at McDonald's?
Yes, nearby you can visit Massage Envy - Northshore Knoxville for a relaxing spa experience or Walgreens for pharmacy and convenience needs.
Is there a convenient place nearby to rent movies or games after eating at McDonald's?
Yes, Blockbuster and Redbox are nearby options where you can rent movies and games for entertainment.
If I need a locksmith service nearby McDonald's, where can I go?
KeyMe Locksmiths is a nearby locksmith service located close to this McDonald's.
Are there any health and medical services close to this McDonald's location?
Yes, ATI Physical Therapy, STAR Physical Therapy, and My Pet's Animal Hospital are nearby health and medical service providers.