Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,044 reviews
5 stars
437
4 stars
235
3 stars
200
2 stars
65
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are mixed, with some praising friendly staff while others report rudeness and mistakes in orders.
Cleanliness
Many customers commend the cleanliness of the restaurant, noting it as one of the cleanest McDonald's they've visited.
Order Accuracy
There are frequent complaints about incorrect orders, with several customers expressing frustration over missing or wrong items.
Speed of Service
While some reviews highlight fast service, others mention long wait times, particularly during busy hours.
Food Quality
Food quality is inconsistent; some customers enjoy fresh and hot meals, while others report greasy or poorly prepared items.
- CMColten MallowNov 12, 20251.0Soda fountain is gone from dining room
- AAanthony AslaksonOct 15, 20255.0This location is fantastic, I hope the franchise is good to the employees. Compared to other locations the food is always fresh, the order correct, and staff friendly. Everyone has a bad day but for fast food this location is 99.9% always on top of it. I would drive the extra mile to visit this location you won’t be disappointed.
- RCRich CopOct 10, 20254.0Quick consistent snacks such as fish fillet are a quarter pounder with cheese vanilla milkshake french fries.. overall I can easily recommend dining at the establishment in the future
- JPJodi PressleySep 27, 20254.0It was fast service
- BHBrandon HewittSep 17, 20251.0I went through the drive-thru and I got to the second window and this guy who was working. I asked him what his name was. He said that his name was Bert and you could smell he just smoked .. and he was clearly under the influence at work and he said that he was a manager maybe a review or quarterly review needs to be had on managers who can't do their job and are rude to customers just asking for an extra suace
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location in Knoxville, TN?
This McDonald's in Knoxville is open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, and extends until midnight on Friday and Saturday.
Can I get delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available from 4:30 AM to 10:30 PM Monday through Thursday and Sunday, with extended hours until 11:30 PM on Friday and Saturday.
What online options are available for ordering from this McDonald's?
You can order using the McDonald's app available on iOS and Android, or use their online ordering links to get delivery or curbside pickup.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location offers drive-thru service during its specified hours.
Are there any nearby places I can visit before or after dining at McDonald's?
Yes, nearby you can visit Massage Envy - Northshore Knoxville for a relaxing spa experience or Walgreens for pharmacy and convenience needs.
Is there a convenient place nearby to rent movies or games after eating at McDonald's?
Yes, Blockbuster and Redbox are nearby options where you can rent movies and games for entertainment.
If I need a locksmith service nearby McDonald's, where can I go?
KeyMe Locksmiths is a nearby locksmith service located close to this McDonald's.
Are there any health and medical services close to this McDonald's location?
Yes, ATI Physical Therapy, STAR Physical Therapy, and My Pet's Animal Hospital are nearby health and medical service providers.