McDonald's

3.6
1409 reviews
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Business Details

506 Boones Creek Rd, Jonesborough, TN
37659, United States
(423) 913-1761
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
506 Boones Creek Rd, Jonesborough, TN
37659, United States

Hours

Reviews

3.6
1,409 reviews
5 stars
513
4 stars
313
3 stars
271
2 stars
109
1 star
203

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Cleanliness

Feedback varied, with some praising cleanliness while others noted dirty tables and unsanitary conditions.

Customer Service

Service quality was inconsistent; some employees were friendly and helpful, while others were reported as rude or unprofessional.

Food Quality

Several reviews mentioned cold or stale food, with specific complaints about the freshness of fries and other menu items.

Management Issues

Concerns were raised about poor management and lack of responsiveness to customer complaints.
  • DD
    Deedee
    Nov 13, 2025
    1.0
    Gone down hill quick in the past year. this place has been over ran by spoiled teenagers. they can’t keep people for this very reason, I see different faces every other month. it seems like they gossip more about who’s dating who and who did this rather then doing their j.o.b. Whether it’s McDonald’s or not. Don’t work there if you don’t like it. Complained about an order and got talked to like I was an inconvenience for not just walking away with the wrong food. not sure why we’re giving what seems to be highschool teens management and the adult ones don’t seem like they care too much about what the kids do. Woman with the big gut and bangs let 4 of them Ignore me in the lobby and seemed like it was a punchline to a joke for an apology. lost a regular, congratulations
  • AM
    Alysha Vance Miller
    Sep 25, 2025
    4.0
    Order was wrong then they didn't Wana replace order
  • PP
    Pete Perry
    Sep 23, 2025
    1.0
    Everything was good untill an employee come in from a smoke break, he took in a big draw then walked in the front door and walked behind the cashier blowing smoke all back through the kitchen, sad thing was Manager didn't seem to Care
  • MM
    Megan “Meg” Murray
    Sep 16, 2025
    5.0
    While Doordashing, I must admit, I have had my fair share of McDonald's orders. All the McDonald's in the Johnson City area are worth the visit. You can tell they are trying to clean up their act. Way to go Mcdonalds crew and company!!
  • CC
    C. David Cook
    Aug 31, 2025
    2.0
    Why can't the crew stir in the ice coffee flavors?? It just sits on the bottom....at least add the flavor last so the CUSTOMER can shake it to somewhat dissolve it into the ice coffee.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 506 Boones Creek Rd, Jonesborough, TN?

McDonald's at 506 Boones Creek Rd is open daily from 6:00 AM to 10:00 PM for dine-in.

When is the drive-thru at this McDonald's location open?

The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.