Pizza Hut

3.9
323 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 3001 N Roan St in Johnson City, TN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts checksNot available

Location

Pizza Hut
3001 N Roan St, Johnson City, TN
37601, United States

Hours

Reviews

3.9
323 reviews
5 stars
183
4 stars
43
3 stars
22
2 stars
19
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and poor handling of complaints.

Food Quality

Inconsistent food quality; while some customers enjoyed their meals, many reported issues with pizza being dry, overcooked, or not meeting expectations.

Order Accuracy

Frequent complaints about incorrect orders and difficulty in resolving issues, leading to customer frustration.

Delivery Issues

Numerous reports of delayed or missing deliveries, with some customers unable to reach the store for assistance.

Cleanliness and Sanitation

Concerns raised about sanitation practices, particularly regarding food handling and employee hygiene.
  • CL
    Charlotte Lovell
    6 days ago
    1.0
    What's wrong with Pizza Hut?Why are they a thing of the past? Rude people work there. Walked in to eat in at 3:15,The chairs were on the tables. The guy at the counter rolled his eyes when we said we wanted to eat in and mumbled he was about to mop the floor. I said " don't they usually do that at night? " His reply was we do it at different times. We left and decided to get Papa John's. I've also had other locations say you can only get 2 for Tuesday thru call in and you have to pickup. I'm done with Pizza Hut.
  • WO
    William O'Donnell
    Nov 8, 2025
    1.0
    Made my order online had it delivered to the hotel didn't get the 2 bottle of waters I ordered but was charged. Called the store and was put on hold and never got to talk to no one. Was just wanting a refund on the 2 bottle of waters I didn't receive!
  • SG
    Sierra Gaskins
    Oct 23, 2025
    5.0
    Excellent personal pan pizza! Elizabeth, the manager, was the only one there today, and she was fantastic. Between taking orders and making the pizzas, she made sure everyone was happy, and she greeted everyone with a smile! She did an amazing job!
  • RL
    Robin Lynthlin
    Oct 22, 2025
    1.0
    We ordered a big box special. Our Pizza was okay not great. The cheese sticks were also okay but not bad. However our chicken Alfredo tasted awful and had a perfume/chemical taste, usually it’s very good and creamy but this time it was hard and rubbery. Overall not a great experience.
  • TM
    Travis Marshall
    Oct 21, 2025
    1.0
    Placed my order before they closed get there in time the lady said oh we didn’t get your order. For confirmation that it was received

Frequently Asked Questions About Pizza Hut

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Where can you get food delivery in Johnson City, TN?

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