McDonald's

3.2
1524 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
260 Tva Road, Jasper, TN
37347, United States

Hours

Reviews

3.2
1,524 reviews
5 stars
470
4 stars
279
3 stars
271
2 stars
137
1 star
367

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, receiving the wrong items or missing items altogether.

Service Speed

Numerous reviews highlighted long wait times, often exceeding 20 minutes, even when the restaurant was not busy.

Staff Attitude

Several customers experienced rude or indifferent service from staff, contributing to a negative dining experience.

Food Quality

Feedback indicated that food was often cold, poorly prepared, or not fresh, leading to dissatisfaction.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and overflowing trash cans.
  • DD
    Daly
    5 days ago
    5.0
    Busy but I love the ladies who work here they are super accommodating and apologetic with waits
  • JC
    James Cleveland
    Nov 7, 2025
    2.0
    Breakfast drive by Pancakes were ok. 1 small packet of syrup 2 small size butter. Egg McMuffin had to be under a heat lamp for a while and the hash browns were under cooked. Other than those things it's fantastic... Lol
  • CW
    Charles Ward
    Nov 5, 2025
    3.0
    Imagine ordering a 4 piece chicken strip & getting 12 nuggets...not even cool. Only reason I gave 3 stars is because the know how to make proper sweet tea.
  • CS
    Candace Seagroves
    Nov 1, 2025
    1.0
    Don’t waste your time stopping here. We are local so we have given this location many chances to do better and it just doesn’t happen. We spent 15 minutes waiting to order in their drive thru before leaving this time; in the past we have been told they can’t fill our mobile order or give us a refund, and they’ve cleared our order to make their times look better and forgotten to fill it. They are never staffed appropriately for being attached to a truck stop. Other fast food locations in the area are able to keep employees, there are clearly big issues here. If you’re traveling through, save yourself a headache and stop in Kimball or Lookout Valley.
  • MK
    Meara Knowles
    Oct 26, 2025
    1.0
    Waited 25 minutes so far to get double cheeseburger. Only one car in front of me. Don't do, wait a few more miles until the next stop. You will regret this. I do.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 260 Tva Road, Jasper, TN?

McDonald's at 260 Tva Road in Jasper, TN operates 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.