McDonald's

3.2
1537 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
260 Tva Road, Jasper, TN
37347, United States

Hours

Reviews

3.2
1,537 reviews
5 stars
475
4 stars
280
3 stars
271
2 stars
137
1 star
374

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or incorrect orders, contributing to a negative dining experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and overflowing trash cans.

Staffing Problems

Reviews indicated that the location is often understaffed, which exacerbates service delays and impacts overall customer experience.
  • LL
    Lavonne
    Jan 3, 2026
    5.0
    Good fast food. Fair prices. Clean exterior of building. Friendly staff. No complaints.
  • PR
    Peter Reckling
    Dec 19, 2025
    5.0
    Fast, fresh, and super! This McDonald's is one of the quickest experiences I've ever had and everything came out perfect. Employees were super kind and made sure I had everything I needed. Would highly recommend stopping here.
  • LL
    Lⲟⲁⲇⲓⲛg
    Dec 14, 2025
    1.0
    I’ll say what I have to say because quite frankly, I do NOT care. Got an order for a 10 pc which tasted bad, I’m not one to normally care unless it’s bad bad. The nuggets tasted freezer burnt in a way, I don’t know. The service was TERRIBLE! Got a drink with my order, a large sprite, tasted DISGUSTING! the syrup needed changed and they didn’t do it, every drink needed it fixed. I stood inside, waiting for a worker to approach or speak to me, instead they all ignored me and walked right by me, even after locking eyes with me. The inside is dirty, trash on tables and stuff in the floor. Safe to say, I’ll NEVER return here and if you want decent fast food, you shouldn’t either.
  • JK
    jackie kirk
    Dec 7, 2025
    1.0
    Home of the absolute worst fries of any McDonalds anywhere. ALWAYS Undercooked. I think possibly the worst staff I’ve ever seen. Just do yourself a favor and eat Subway or go to Kimball.
  • TC
    T C
    Dec 4, 2025
    1.0
    I've been stuck in the drive through for 30 minutes now. Absolutely ridiculous, people go to fast food for, guess for it, fast food. This has screwed up my plans for tonight and made me late to an event I'm taking my daughter to.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 260 Tva Road, Jasper, TN?

McDonald's at 260 Tva Road in Jasper, TN operates 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.