Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
868 reviews
5 stars
287
4 stars
200
3 stars
158
2 stars
64
1 star
159
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.
Food Temperature
Many customers complained about receiving cold or improperly cooked food, including soggy fries and cold burgers.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and items not prepared as requested.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unsanitary conditions.
Wait Times
Long wait times were a common complaint, with customers reporting delays in both drive-thru and in-store service.
- JJJessica JerroldsNov 15, 20251.0Went through the drive through didn't get what we asked for. There was a pubic hair on my sandwich because they got mad that we got the wrong order and wanted it fixed. Will not ever be back there.
- AEAdrian EdwardsOct 11, 20253.0Service was great, but I ordered a Baconator combo...and don't know what sandwich they made me 😩. I did a mobile pickup order.
- LBLinda BrownSep 21, 20255.0Food was rather good , I got breakfast and a drink and surprisingly the food was good a d hot, the employee was also nice and polite
- AAA2Z AntiqueSep 10, 20251.0Food was cold. Took 18 min. An we was only one there
- EBEmogene B.Sep 5, 20255.0My family and I stopped at the location for a brief snack as we were returning home from visiting family. We were immediately greeted by a sweet lady named Toni. I asked her for her name because, she should be commended. Not only was she genuinely friendly but, her service was definitely one that would draw customers back to this location. Thank You Toni, for a good well done!!
Frequently Asked Questions About Wendy's
Is S. Jackson Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jackson, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jackson, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (731) 424-9605.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does S. Jackson Wendy’s serve breakfast?
Yes, this Wendy’s location in Jackson, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 1646 S. Highland in Jackson, TN currently open?
Yes, Wendy's located at 1646 S. Highland, Jackson, TN is currently open and committed to serving customers every day.
What are the operating hours for Wendy's drive-thru at this location?
The drive-thru at Wendy's in Jackson is open daily from 9:00 AM until midnight.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 1646 S. Highland serves breakfast with options including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's online via their app or website at https://order.wendys.com, selecting this Jackson location for delivery or pickup.
What payment methods are accepted at this Wendy's?
Wendy's in Jackson accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is there a drive-thru service available at this Wendy's?
Yes, this Wendy's location features a drive-thru service available daily from 9:00 AM to midnight.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website and mobile app, as well as on a nutrition poster at the restaurant.
Are there other fast food restaurants near this Wendy's location?
Yes, nearby fast food places include Taco Bell, Long John Silver's, Jack's, and Do Dah's Donuts, offering a variety of options if you're exploring food choices in the area.
What nearby amenities can I visit before or after dining at Wendy's?
You can visit nearby places like Wigged Out (a hair and beauty salon) for pampering, or Green Frog Coffee and Grill for coffee and smoothies, both within walking distance of Wendy's.
Are there any nearby schools close to Wendy's in Jackson?
Yes, West Campus High School, East Campus High School, and South Side High School are all located near this Wendy's, making it convenient for students and staff to grab a meal.