McDonald's

3.5
1038 reviews
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Business Details

8601 Hixson Pike, Hixson, TN
37343, United States
(423) 847-1117
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8601 Hixson Pike, Hixson, TN
37343, United States

Hours

Reviews

3.5
1,038 reviews
5 stars
386
4 stars
199
3 stars
168
2 stars
84
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Food Quality

Several customers complained about cold, stale, or improperly prepared food.

Management Issues

Negative feedback often mentioned unprofessional behavior from management and lack of training for staff.

Cleanliness

Some customers noted unsanitary conditions, including dirty floors and food safety concerns.
  • JP
    james poe
    Jan 2, 2026
    1.0
    My recent meal was a disappointment. I spent $23 on fries without salt and both burgers had soggy buns with an unpleasant odor. Additionally, the bag was soaked through from the oily food. I unfortunately had to discard my meal. Furthermore, I experienced long wait times despite the restaurant being relatively unbusy.
  • LF
    Lorene Fowler
    Dec 31, 2025
    1.0
    Just ordered bacon egg cheese bagel and the flipping beagle so hard you can break a window with it!
  • WR
    Whitney Reynolds
    Dec 30, 2025
    5.0
    Consistently good service and food, which can be hard to find at fast food these days
  • JF
    Jorge Fossas
    Dec 20, 2025
    1.0
    I was just at this location and it was chaotic. I ordered my order and asked for an apple pie and when I got mu order didn't have it. I got out to get one and they tell me they were out. Why wasn't I told this. I waited for a refund and they ignored me. I left. Will return in the morning for my refund. Fire the manager. Never ever going there and will pass it to my friends not to visit this location. You suck.
  • CC
    Chad Clayton
    Nov 24, 2025
    1.0
    Food was great but the general manager home wouldn't give me her name was a complete and utter jerk. And I wasn't the only person she was like that with in line. This isn't the first time that this general manager of the whole store has acted like this. Only reason we go to this McDonald's is because it's the only one that has fresh food and when the general manager isn't here the atmosphere is oh so pleasant. I think McDonald's should at least talk to this lady about her demeanor and to use a little decorum when she speaks to people especially customers. But at this point we all know it is what it is in McDonald's will not do anything about it. Or at least whomever owns this McDonald's will not do anything about it.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 8601 Hixson Pike, Hixson, TN?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and operates 24 hours on Friday and Saturday.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 4:00 AM to 2:00 AM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.