Taco Bell

3.3
751 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 4442 Lebanon Road in Hermitage. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4442 Lebanon Road, Hermitage, TN
37076, United States

Hours

Reviews

3.3
751 reviews
5 stars
271
4 stars
124
3 stars
90
2 stars
62
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

While some customers enjoyed the food, others complained about cold, old, or incorrectly prepared items.

Staff Performance

Feedback varied on staff friendliness and efficiency, with some praising individual employees while others noted a lack of teamwork and professionalism.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and restrooms, impacting the overall dining experience.

Value for Money

Customers expressed concerns about rising prices and perceived value, with some feeling that the food quality did not justify the cost.
  • TT
    Tracie
    Nov 15, 2025
    5.0
    This Taco Bell is always good, but tonight was extra good. In a world where you never know if you’re food is going to be half-assed made or not, it’s nice to get exactly what you ordered, and how you ordered it!
  • SS
    snowytails
    Nov 12, 2025
    1.0
    Jim was great kind and amazing but the woman with the nasally voice was beyond condescending, I understand your computers aren't working but when you actively ignore multiple people trying to order after telling them the drive thru ain't working and then give attitude upon being informed the people you are ignoring are trying to order we have a problem. Won't be returning.
  • RS
    Robin Stanton
    Oct 28, 2025
    2.0
    Service was fine but Mexican pizza tastes like cardboard. Tacos were good tho
  • SW
    S W
    Sep 17, 2025
    1.0
    Ordered food through the app then went to the drive-thru and the worker said he had two orders. He advised to cancel the order on the app but they had already accepted both orders and it would now not allow me to cancel. I proceeded to ask at window how I could get a refund for the duplicate order and they said they "don't know anything about the app" and shut the drive-thru window in. I had to knock on the drive-thru window and advise if you don't know how to get my money back then can I at least get the duplicate order. Don't go here and don't use app.
  • JM
    Jocelyn Mclaughlin
    Sep 15, 2025
    2.0
    I went through the drive thru hoping to get my food quickly but ended up waiting 10 minutes just from the time they took my order to giving it to me. They didn’t get my order right after waiting that 10 minutes. I’ve been to this Taco Bell a ton but this was the worst experience I’ve had there. While I was at the wi Dow waiting for my food she kept forgetting I was there and kept forgetting which order was mine. Just extremely disappointed with the service I got today.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on 4442 Lebanon Road in Hermitage, TN?

The drive-thru is open from 9:00 AM to 3:00 AM every day of the week.

What types of payment does Taco Bell at 4442 Lebanon Road accept?

They accept American Express, Cash, Discover, Mastercard, and Visa.