McDonald's

3.5
1261 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
393 W Main St, Hendersonville, TN
37075, United States

Hours

Reviews

3.5
1,261 reviews
5 stars
455
4 stars
259
3 stars
220
2 stars
86
1 star
241

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Customer Service

While some employees received praise for their friendliness, numerous reviews highlighted poor service, including rude behavior and lack of acknowledgment from staff.

Food Quality

Several customers complained about food being cold, improperly cooked, or not meeting expectations, with specific mentions of items being stale or hard.

Wait Times

Customers frequently noted long wait times for both drive-thru and in-store orders, often exacerbated by order mix-ups.

Cleanliness and Environment

Mixed feedback on cleanliness, with some praising the play area while others mentioned issues like lack of air conditioning.
  • CA
    Camden Thorne (alk18297)
    Nov 16, 2025
    3.0
    It’s good food and experience just always forgets an item in my order
  • AV
    Abacu Venegas
    Nov 15, 2025
    1.0
    The lady at window was rude and give me my coffee with out the espresso that i pay for and i ask for sugarno sugar at my coffee only creamer that i don't like
  • ZU
    Zeynep Uslu
    Nov 12, 2025
    1.0
    Whenever i ordered something here it’s always something missing!
  • LB
    Lee Brando
    Nov 12, 2025
    5.0
    The guy working the drive thru this morning is extremely nice. I hope you keep him
  • GC
    Gwen Carter
    Nov 7, 2025
    1.0
    Nasty attitudes, nasty, filthy front counter and they make you order at the kiosk and it's out of paper so no receipt! Front counter full of spilled drinks and dust. Not sure they ever thoroughly wipe that down.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 393 W Main St in Hendersonville, TN?

McDonald's at 393 W Main St is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's Hendersonville location?

Delivery is available Monday through Sunday from 6:00 AM to 10:45 PM, except on Friday and Saturday when it is available until 11:45 PM.