Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Customer Service
While some employees received praise for their friendliness, numerous reviews highlighted poor service, including rude behavior and lack of acknowledgment from staff.
Food Quality
Several customers complained about food being cold, improperly cooked, or not meeting expectations, with specific mentions of items being stale or hard.
Wait Times
Customers frequently noted long wait times for both drive-thru and in-store orders, often exacerbated by order mix-ups.
Cleanliness and Environment
Mixed feedback on cleanliness, with some praising the play area while others mentioned issues like lack of air conditioning.
CA
Camden Thorne (alk18297)
Nov 16, 2025
3.0
It’s good food and experience just always forgets an item in my order
AV
Abacu Venegas
Nov 15, 2025
1.0
The lady at window was rude and give me my coffee with out the espresso that i pay for and i ask for sugarno sugar at my coffee only creamer that i don't like
ZU
Zeynep Uslu
Nov 12, 2025
1.0
Whenever i ordered something here it’s always something missing!
LB
Lee Brando
Nov 12, 2025
5.0
The guy working the drive thru this morning is extremely nice. I hope you keep him
GC
Gwen Carter
Nov 7, 2025
1.0
Nasty attitudes, nasty, filthy front counter and they make you order at the kiosk and it's out of paper so no receipt!
Front counter full of spilled drinks and dust. Not sure they ever thoroughly wipe that down.
What are the regular business hours of McDonald's at 393 W Main St in Hendersonville, TN?
McDonald's at 393 W Main St is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's Hendersonville location?
Delivery is available Monday through Sunday from 6:00 AM to 10:45 PM, except on Friday and Saturday when it is available until 11:45 PM.
Does McDonald's offer drive-thru service and what are its hours?
Yes, McDonald's offers drive-thru service daily from 5:00 AM to 11:00 PM.
How can I place an order for McDonald's Hendersonville for pickup or delivery?
You can place orders via the McDonald's App, the delivery website at https://mcdonalds.order.online/business/-5579, or by visiting https://mcdonalds.smart.link/mjuu1ggdi for mobile ordering.
What payment options does McDonald's at Hendersonville accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at McDonald's Hendersonville?
Available services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is the price range of McDonald's menu items at this location?
The menu price range is categorized as 'ONE', indicating affordable pricing.
What nearby places of interest are close to McDonald's in Hendersonville?
Nearby places include Evergreens Florist, Gold & Co Jewelry, Tenn Fitness gym, VSL Nails Spa, and the First Tennessee Bank.
Are there any fitness centers near McDonald's at 393 W Main St?
Yes, Tenn Fitness and Hendersonville Jazzercise are nearby fitness centers customers can visit before or after enjoying a meal at McDonald's.
Which dining options are available near McDonald's Hendersonville location?
Nearby dining options include Fortune House Chinese Restaurant, Little Caesars Pizza, Southern J's Boutique & Company restaurant, and Don Carbon Express Mexican and seafood restaurant.