Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
958 reviews
5 stars
359
4 stars
199
3 stars
181
2 stars
82
1 star
137
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly in drive-thru and counter interactions.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold items, missing ingredients, and overall dissatisfaction with the taste.
Cleanliness
Several customers noted cleanliness issues, particularly in bathrooms and dining areas, with some praising cleanliness while others reported dirt and unsanitary conditions.
Staff Friendliness
While some customers appreciated friendly staff, others experienced rude or inattentive service, indicating inconsistency in employee behavior.
Overall Experience
The overall sentiment varied, with some customers expressing satisfaction with their experience, while others vowed not to return due to repeated issues.
- BRbruce rensing4 days ago3.0It's McDonald's, seen one, you've seen them all.
- CBCarol BartlettNov 15, 20251.0Every time we stop at this location for ice cream, the total for 2 ice cream cones is different. Today it was $5, which was the most yet. Unfortunately, these were the most PATHETIC excuses of ice cream cones ever. The ice cream was no more than 2.5” tall, and did not even cover the cone. When we commented that they were getting smaller & more expensive, the lady at the window just laughed. Obviously, training is needed not only on the ice cream machine, but more importantly, on customer service.
- BHBobby HarrisNov 15, 20255.0Mcdonalds gets a 5 star here because we all know it's bad for us but it tastes so good. So good,that we ignore our weight and health to get some of it down out pie hole. It's a guilty pleasure like the things we do in private breathing heavily we dont want nobody know. Thats eating Mcdonalds. We finish eating and we say- "no more,never again" but we go back and get some McDonald's everytime.
- JSJen SchuckNov 10, 20251.0Fries and burger was cold
- CCCarleighOct 13, 20252.0People were nice. But a lot of gossip behind the counter. It’s ok though, we love the talk, but try to keep it down to where we don’t have to hear your conversation. But there were flys everywhere and dirt all over the floor. No toilet paper in the bathroom. And it did take forever to get my order and we were the only ones in the restaurant at the time.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Hartsville, TN?
McDonald's in Hartsville, TN is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
When is the drive-through service available at this McDonald's location?
The drive-through is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
What are the delivery hours for McDonald's in Hartsville?
Delivery is available daily from 6:00 AM to 10:30 PM, with extended delivery hours until 11:30 PM on Fridays and Saturdays.
Can I place an order on my mobile device?
Yes, you can order using the McDonald’s App available on both iOS and Android, or through their online ordering link.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup service is available at this location for customer convenience.
What services are provided at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby gas stations can help fuel up before or after visiting McDonald's?
Nearby gas stations include Twice Daily, Shell, Advanced Propane, and Sunoco Gas Station, making it convenient to fuel your vehicle around your visit.
Which nearby grocery stores are available around McDonald's Hartsville?
Customers can visit nearby grocery stores like Hartsville Foodland and Piggly Wiggly for their shopping needs before or after dining.
Are there any nearby banks or financial services close to McDonald's?
Yes, First National Bank, Trousdale Bank & Trust, Wilson Bank & Trust, Community Cash Advance, and Western Union are located nearby for banking and financial service needs.