McDonald's

3.6
966 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
103 McMurry Blvd, Hartsville, TN
37074, United States

Hours

Reviews

3.6
966 reviews
5 stars
362
4 stars
200
3 stars
183
2 stars
82
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.

Staff Friendliness

While some customers noted friendly staff, others experienced rude service or a lack of attention from employees.
  • JB
    James Bailey
    Dec 16, 2025
    3.0
    Having the bathroom "out of order" means I can't rely on this location at lunchtime. I am out making deliveries, and bathrooms are few and far between. I had already placed a mobile order, so I was stuck. Now I won't have time to eat, and drive somewhere else to use the bathroom. Thanks. Also, now you know 1st hand why we have to pee in bottles. 👍🏻 Update: No. You have all the details you would need to find out why the bathroom was marked out of order It's a random thing, and you understand , but it leaves you weary about spending your lunch break there with possibly no bathroom.
  • CW
    Cynthia Wade
    Dec 4, 2025
    1.0
    I get so aggravated that they open all the surprise stuff. Tonight I got 2 grinch meals and both of the surprise socks are already opened. Sure they let me come back and get unopened socks but why are they opening stuff and then give it to customers.
  • RS
    Robert Sterling
    Dec 1, 2025
    5.0
    I can't believe I'm saying this but the food here was really good and the service was fast especially considering where we were at
  • CB
    Carol Bartlett
    Nov 15, 2025
    1.0
    Every time we stop at this location for ice cream, the total for 2 ice cream cones is different. Today it was $5, which was the most yet. Unfortunately, these were the most PATHETIC excuses of ice cream cones ever. The ice cream was no more than 2.5” tall, and did not even cover the cone. When we commented that they were getting smaller & more expensive, the lady at the window just laughed. Obviously, training is needed not only on the ice cream machine, but more importantly, on customer service.
  • BH
    Bobby Harris
    Nov 15, 2025
    5.0
    Mcdonalds gets a 5 star here because we all know it's bad for us but it tastes so good. So good,that we ignore our weight and health to get some of it down out pie hole. It's a guilty pleasure like the things we do in private breathing heavily we dont want nobody know. Thats eating Mcdonalds. We finish eating and we say- "no more,never again" but we go back and get some McDonald's everytime.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Hartsville, TN?

McDonald's in Hartsville, TN is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-through service available at this McDonald's location?

The drive-through is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.