McDonald's

3.5
2045 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2760 E Andrew Johnson Hwy, Greeneville, TN
37745, United States

Hours

Reviews

3.5
2,045 reviews
5 stars
691
4 stars
454
3 stars
432
2 stars
167
1 star
301

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold, stale, or improperly prepared food, including burnt fries and incorrect orders.

Service Speed

Numerous reviews highlighted slow service, particularly during night shifts, with long wait times for orders.

Customer Service

Feedback indicated a lack of professionalism and friendliness from staff, with several customers experiencing rude behavior.

Order Accuracy

A significant number of customers noted frequent mistakes with their orders, including missing items and incorrect food.

Cleanliness

While some customers appreciated the cleanliness of the dining area, others reported unsanitary conditions and poor food handling.
  • CK
    Chris Koerner
    Nov 9, 2025
    2.0
    Took 15 minutes to get my hash brown.
  • NN
    Norrisjt791
    Nov 8, 2025
    1.0
    They upcharged me for water for a breakfast combo. That might be the craziest thing I’ve seen at a fast food restraint.
  • JD
    Jamie Dean
    Nov 1, 2025
    1.0
    The food was bad because someone forgot to get our food
  • RR
    Rob C. THE REDNECK REBEL
    Oct 28, 2025
    4.0
    Always good food and great service...
  • AB
    Ann Bevaque
    Oct 17, 2025
    1.0
    We get food there alot and the fries are either always old or cold, never fresh or hot.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week, including holidays.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the McDonald's offers drive-thru service 24/7 every day of the week.