McDonald's

3.5
2054 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2760 E Andrew Johnson Hwy, Greeneville, TN
37745, United States

Hours

Reviews

3.5
2,054 reviews
5 stars
693
4 stars
454
3 stars
434
2 stars
168
1 star
305

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly during night shifts.

Food Quality

Many reviews indicated that food was often cold, stale, or improperly prepared, with specific complaints about fries and sandwiches.

Customer Experience

Several customers expressed frustration with the overall dining experience, citing poor management and lack of attention to customer needs.

Positive Feedback

Despite the negative reviews, some customers praised the food quality and service during certain visits, highlighting good experiences with specific staff members.
  • JG
    Julius Garcia
    Jan 2, 2026
    5.0
    Without a doubt the best McDonalds I have ever been to! Such a great staff and management! Food was on point and service was perfect! Great job!
  • AC
    Amy Coggins
    Dec 14, 2025
    2.0
    It's McDonalds 🤷‍♀️
  • RC
    Red Chap
    Dec 12, 2025
    1.0
    Zero stars! I was rudely told no ice cream after 10:30pm. They were out of everything! I believe the employees need to be retrained in customer service. We won't be back!!!
  • RJ
    Rebecca Jamieson
    Dec 3, 2025
    3.0
    Not sure why but they never fill the fries up... half of a medium fry only equals a small fry but my cost is still the same.
  • JD
    Jessica Dickerson
    Nov 26, 2025
    1.0
    I placed a mobile order, arrived in the drive thru line, and was advised to pull to a numbered parking spot. Waiting over 10 minutes to get my food and it was cold. Reached out to management and Jeff Atwell responded stating they’d reimburse me on 09/01/25 still haven’t received the reimbursement as of 11/26/2025 after sending multiple follow-ups.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week, including holidays.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the McDonald's offers drive-thru service 24/7 every day of the week.