Business Details
About
Chinese RestaurantAsian RestaurantRestaurantThai RestaurantSushi Restaurant
Since 1990, Hot Wok has been a cherished Asian dining destination in Franklin, TN, celebrated for scratch-made dishes and Sushi prepared with fresh, top-quality ingredients. Nestled in Williamson Square, right across from Hobby Lobby, we offer fast, flavorful meals that feel like home—ideal for both dine-in and takeout.
While honoring our time-tested favorites, we’re excited to welcome new offerings, including authentic Sushi and exclusive Chef Specials. Our beloved lunch menu remains just as you remember it, delivering the same comforting flavors that have made us a local staple for over three decades. Come experience the tradition and fresh innovation that keep our community coming back.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.5
287 reviews
5 stars
227
4 stars
18
3 stars
9
2 stars
13
1 star
20
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the delicious and authentic flavors, there were several complaints about food being dry, overcooked, or lacking flavor.
Customer Service
Overall, the staff received positive feedback for being friendly and accommodating, although there were some reports of rude behavior from the new owner.
Atmosphere
The restaurant is described as having a welcoming and family-friendly vibe, though some customers noted cleanliness issues.
Consistency
Many long-time patrons expressed disappointment in the recent decline in food quality and portion sizes compared to previous visits.
Value
Customers appreciated the reasonable prices, but some felt that the value diminished due to smaller portions and inconsistent food quality.
- CPChristiam Putnam4 days ago5.0We tried to visit this place again, and we were very satisfied with their service and food! Thank you!
- BLBush Laville5 days ago5.0The dining environment here is very good. The food is hygienic, clean and fresh.
- TGTony GrabherNov 7, 20255.0Owner and employees were attentive and very friendly! Great food!
- JMJames McDougallNov 6, 20254.0The chicken was the best. Not too sure what they called it, but almost like hawaiian bbq.
- CSCleofa StrecciNov 6, 20255.0Yhe food was delicious I really do request you guys go there.
Frequently Asked Questions About Hot Wok
Where is Hot Wok located?
Hot Wok is located at 1113 Murfreesboro Road unit 409, Suite 409, Franklin, TN 37064, US.
What type of cuisine does Hot Wok offer?
Hot Wok offers Asian dining with scratch-made dishes and Sushi, including Chinese, Thai, and Sushi specialties.
What are the operating hours of Hot Wok?
Hot Wok is open Monday to Friday from 11:00 AM to 6:00 PM, Saturday from 11:00 AM to 5:00 PM, and closed on Sundays.
Does Hot Wok offer takeout services?
Yes, Hot Wok offers fast, flavorful meals for both dine-in and takeout.
What payment options are accepted at Hot Wok?
Hot Wok accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is Hot Wok family-friendly and accessible?
Yes, Hot Wok welcomes families, has high chairs, and features wheelchair accessible restrooms.
How can I contact Hot Wok?
You can contact Hot Wok by phone at +1 615-905-4962 or by email at hotwokfranklin@gmail.com.
What nearby shopping center can I visit when going to Hot Wok?
Hot Wok is located in Williamson Square shopping center, which offers various retail shops and services.
Are there any nearby entertainment places close to Hot Wok?
Yes, Sky Zone Trampoline Park is nearby, offering active life and amusement options for a fun outing before or after your meal.
What are some convenient nearby businesses around Hot Wok?
Nearby businesses include Amplify Awards & Gifting for gifts, The Water Store for specialty grocery needs, and Hairbymarieg for beauty and spa services.