Business Details
About
Italian RestaurantFamily Style RestaurantBuca di Beppo
If you are looking for an Italian Restaurant in Franklin, TN then come to Buca. Our Italian Restaurant serves Authentic Family Style Italian Food. Check out the Americana Music Association, the Franklin Theatre, and the Carnton Plantation, then head over to Galleria Boulevard to fill up on Franklin, TN’s favorite Italian dishes.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Buca di Beppo Italian Restaurant
1722 Galleria Blvd, Franklin, TN
37067, United States
Hours
Reviews
4.2
1,416 reviews
5 stars
863
4 stars
244
3 stars
124
2 stars
64
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service from staff, highlighting specific servers who provided excellent experiences.
Food Quality
Feedback on food quality was mixed; while some dishes were described as delicious and authentic, others were criticized for being bland or overcooked.
Portion Sizes
Customers frequently noted the large portion sizes, often enough to share among multiple people, which some found to be a good value.
Atmosphere
The restaurant's atmosphere received positive remarks for being fun and family-friendly, although some noted it could get loud during busy times.
Pricing Concerns
Several reviews mentioned that the prices were high relative to the quality of food, with some feeling that the experience did not justify the cost.
- DHD H6 days ago4.0The food was great as always. You can’t go wrong here! The service was good but average. But since when does an Italian restaurant run out of wine, like Pinot Grigio? Also, know what wines should be refrigerated/kept cool and which ones not. I had to ask for a chiller for the bottle of white wine. Here’s what I got…. Are we losing our luster a bit?
- KWK WDec 31, 20253.0I love Buca di Beppo and was visiting the area, so we came here for dinner. The food was not on par with the other locations we’ve been to. Definitely left disappointed.
- LQLance queenDec 26, 20251.0We went here on Christmas Eve hoping to start a new family tradition. Unfortunately, it turned into one of the worst dining experiences I’ve had. We had reservations for 7:30 PM and were not seated until 9:15 PM. During that entire time, dozens of families were standing around with no communication, no updates, and no apparent concern from the hostess, who seemed completely unbothered by the chaos. What made it more frustrating was that there were open tables throughout the restaurant, yet there was zero coordination or effort to move people along or find solutions. Once we were finally seated, there was no acknowledgment whatsoever of the ordeal we’d just been through. The waitress made no mention of the delay and gave off the impression that she was simply ready to go home. A manager was nowhere to be found, at least not one who took ownership of the situation or tried to make things right. Christmas Eve is a busy night. I get that. But this wasn’t about volume; it was about poor organization, lack of leadership, and total indifference to guests who had planned their evening around a reservation. We genuinely wanted this to become a Christmas Eve tradition, but after this experience, we won’t be back. Disappointing, especially for a night that’s supposed to feel special.
- BSBridget ShannonDec 24, 20251.0Beware when you order pick up catering orders over the holidays. Despite ordering days in advance and pre-paying for a large order for a Christmas Eve family celebration, the restaurant was in complete chaos. People had been waiting for over 3 hours to pick up their to go orders. There were probably close to 50 people waiting in the front entrance area for pick up orders as well as for dinner reservations which were also extremely delayed. Management was literally in the kitchen preparing food. It took 20 minutes to speak with a manager. Logistically they should not have accepted the volume of orders and reservations that they did so families could have made other arrangements. Eventually we were able to pick up our order which was 30 minutes late. Other families orders were not processed at all. They left with no food.
- TDTrish DarlingDec 14, 20255.0We were celebrating our Granddaughter on her 14th birthday. Our waiter Austin was absolutely wonderfu!!! And the food was delicious and the portions were huge! The dishes are served family style, which is portions come out like small is big enough for 2 or 3, and the large is enough to serve 6 people. The taste is absolutely on point. If you haven't eaten their food you are definitely missing out.
Frequently Asked Questions About Buca di Beppo Italian Restaurant
Is this business open?
Yes, our Dinning room is open and Patio Seating is now available! We are also serving Takeout and Delivery options.
What does family-style portions mean?
Our family-style dishes are meant to be shared! Lunch portions are single serve dishes.
Can I host a Group Event at Buca di Beppo?
Yes, Buca di Beppo is the home of celebrations! Bring your group to Buca to celebrate birthdays, anniversaries, baby showers, graduations, family reunions, and more. A group is considered a party of 20 guests or more. Get the party planning started here: https://www.bucadibeppo.com/private-events/
Do you accept reservations?
Yes! You can call your local Buca di Beppo or easily make a reservation online here: https://www.bucadibeppo.com/reservations/
Where are you located?
You can find a full list of all Buca di Beppo locations here: https://www.bucadibeppo.com/restaurants/
What are the benefits of signing up for the Buca eClub?
Buca eClub Members receive special offers and are the first to hear about our latest promotions. When you share your birth-date during sign-up, we'll send you a Free Colossal Brownie offer for your birthday. Plus, you'll get a $10 gift just for signing up!
Do you offer delivery?
Yes, we offer online ordering to pick-up at your local Buca di Beppo or we deliver within a 10-mile radius of our restaurants. Get your online order started here: https://order.bucadibeppo.com/
Where can I find Buca di Beppo's nutritional and allergen information?
You can find our Allergens Guide, Nutritional Guide, and Gluten-Free & Vegetarian Guide here: https://www.bucadibeppo.com/frequently-asked-questions
How can I contact someone about my gift card?
For gift card questions, please visit: https://bucadibeppo.cashstar.com/self_service/register
How can I make a donation request?
All donation requests are handled at a local level. Please contact your neighborhood Buca di Beppo with your donation request.
Do you offer Gluten-Free or Vegetarian options?
You can find our Gluten Friendly menu and Vegetarian menu under "Allergen & Nutritional" here: https://www.bucadibeppo.com/frequently-asked-questions
Can I bring my own bottle of wine?
In states where applicable, a $15 corkage fee is applied per standard bottle of wine.
How can I get the famous "kitchen tour"?
If it's your first time at Buca di Beppo, be sure to ask your server for a kitchen tour! They will give you a tour of our kitchen, themed rooms, and history of how Buca came to be. Available at participating Buca di Beppo restaurants.
What does Buca di Beppo translate to?
Joe's Basement
Does Buca di Beppo Italian Restaurant accept reservations?
Yes, Buca di Beppo Italian Restaurant accepts reservations, and you can make one online through their reservation page.
What are the opening hours of Buca di Beppo Italian Restaurant?
The restaurant is open from 11:00 AM to 9:30 PM Monday through Thursday, 11:00 AM to 10:30 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
Does Buca di Beppo offer delivery and takeout services?
Yes, Buca di Beppo offers delivery, in-store pickup, curbside pickup, same-day delivery, and no-contact delivery services.
When is happy hour at Buca di Beppo, and is it available every day?
Happy hour is available Monday through Friday from 4:00 PM to 7:00 PM. It is closed on Saturdays and Sundays.
What types of payment does Buca di Beppo accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is Buca di Beppo wheelchair accessible?
Yes, Buca di Beppo has wheelchair accessible entrances, parking, seating, and restrooms to accommodate guests with disabilities.
Are families and children welcome at Buca di Beppo?
Yes, the restaurant welcomes families and children and offers high chairs and a children's menu for their convenience.
What nearby restaurants can I visit before or after dining at Buca di Beppo in Coolsprings Crossing?
Nearby dining options include P.ZA Kitchen, Stoney River Steakhouse and Grill, Red Lobster, and The Cheesecake Factory, which you might enjoy before or after your meal at Buca di Beppo.
Are there any nearby places for shopping or services around Buca di Beppo in Coolsprings Crossing?
Yes, nearby you can find shopping and service locations like David’s Bridal for bridal needs, BeadCity for arts and crafts, and uBreakiFix for mobile phone repairs.
How can nearby attractions like the Franklin Theatre and Carnton Plantation enhance my visit to Buca di Beppo?
After exploring nearby attractions such as the Franklin Theatre and Carnton Plantation, you can enjoy authentic Italian family-style meals at Buca di Beppo, making for a full and memorable day in Franklin, TN.