Overall, customers praised the food for being delicious, fresh, and flavorful, with specific mentions of dishes like hibachi chicken, scallion pancakes, and lo mein.
Service
Many reviews highlighted the friendly and attentive service, with several customers noting improvements under new management.
Atmosphere
The restaurant's atmosphere was frequently described as cozy, clean, and welcoming, making it a pleasant dining experience.
Value for Money
While most customers felt the food was worth the price, some expressed concerns about portion sizes and value, particularly regarding takeout orders.
Consistency
Several customers noted that the quality of food and service was consistently good, with many expressing a desire to return.
DS
Derrick Surratt
Nov 15, 2025
5.0
We ordered takeout and it was delicious. The host was very friendly and made it easy to order online or over the phone.
KM
Keara McGlory
Nov 14, 2025
5.0
The food was so yummy! The music is so perfect, it sets the right mood/tone! Our waitress was so attentive and got me and much water as I needed! I love this place and will definitely be back!
DC
Dave Cutts
Nov 14, 2025
4.0
Food was fresh and prepared in a few minutes. Staff are helpful and you can eat in if required.
DV
D VanDouser
Oct 30, 2025
3.0
Got carryout for dinner tonight and I was a bit disappointed.
Paid over $80 for 4 meals and the portions were very small, I almost feel like they gave me the lunch portion but charged me for the dinner portion. I would bet they don't even have two different size containers, and msimply charge more after a certain time.
The food quality was mediocre...nothing special, and honestly the breading on the sweet sour chicken was very soft and falling off. Also, they only gave 2oz of sauce and it wasn't enough to dip what little chicken there was.
Next time I'm heading to Panda Express....and I'll still have some money leftover for dessert!
Avoid if you are looking for good food at a fair price...but if you don't care, give it a try!
LR
lucy r
Oct 30, 2025
5.0
Mapo tofu and scallion pancakes are amazing!!! Probably the best scallion pancakes we’ve had. Season is very friendly and the service is great. Came here 2 days in a row!
Frequently Asked Questions About Bamboo House 珍宝楼 (New Management)
What are the regular operating hours of Bamboo House 珍宝楼 (New Management)?
Bamboo House 珍宝楼 (New Management) is open from 11:00 AM to 9:00 PM Monday, Wednesday, Thursday, and Sunday; and until 9:30 PM on Friday and Saturday. It is closed on Tuesdays.
Does Bamboo House 珍宝楼 offer delivery and in-store pickup?
Yes, Bamboo House 珍宝楼 offers both in-store pickup and delivery services.
What are the delivery hours for Bamboo House 珍宝楼?
Delivery is available from 11:00 AM to 9:00 PM Monday, Wednesday, Thursday, and Sunday; and until 9:30 PM on Friday and Saturday. Delivery is not available on Tuesdays.
What are the takeout hours at Bamboo House 珍宝楼?
Takeout hours match the regular hours: 11:00 AM to 9:00 PM on Monday, Wednesday, Thursday, and Sunday; and until 9:30 PM on Friday and Saturday. The restaurant is closed for takeout on Tuesdays.
Where is Bamboo House 珍宝楼 located?
It is located at 330 Mayfield Dr A10, Franklin, TN 37067, USA.
What types of cuisine does Bamboo House 珍宝楼 serve?
Bamboo House 珍宝楼 serves Chinese, Asian fusion, Japanese, Sichuan, Southeast Asian, and ramen dishes.
How can I view the menu and place an order online?
You can view the menu and place orders through their website at https://bamboohousefranklin.com/menu and https://bamboohousefranklin.com respectively.
What are some nearby restaurants around Bamboo House 珍宝楼?
Nearby restaurants include China Panda, Mineo's Pizza & Wings, Chai Samosa, Mexicali Grill, Bodeli Sushi, Ground Restaurant-Cool Springs, and Ellie Place Soda Shop Cool Springs.
Are there any nearby wellness or beauty centers close to Bamboo House 珍宝楼?
Yes, nearby wellness and beauty centers include CoolSprings Laser, Aesthetic & Skincare Center, Evolve Wellness & Aesthetic Center, Stretch Zone, Tan 2000 & Beyond, Young nails, Studio Jessi, and MY SALON Suite.
What are some attractions or facilities nearby that could complement a visit to Bamboo House?
Nearby points of interest include India Bazaar (a public market), AR Workshop Franklin (an art gallery), and local gyms such as M10340 - SMARTCore Method and 9Round Fitness, offering opportunities for shopping, entertainment, and fitness around your dining experience.