Overall, customers praised the food for its deliciousness and freshness, with specific mentions of dishes like General Tso's Chicken and scallion pancakes.
Service
Many reviews highlighted excellent customer service, noting friendly and attentive staff, especially under new management.
Takeout Experience
While most customers enjoyed their takeout orders, there were a few complaints about order cancellations and portion sizes.
Atmosphere
The restaurant's atmosphere was frequently described as clean, cozy, and welcoming, contributing to a positive dining experience.
CT
Carolan Trbovich
Jan 4, 2026
5.0
Bamboo House in Franklin was a delightful find. I had a wonderful experience getting to know one of the owners, Season, while my to-go order was being prepared. The restaurant is small but warm and welcoming.When I arrived home, everything was packed neatly and securely—even stapled for reinforcement. I ordered the egg drop soup and was kindly given an extra soup to try, filled with mushrooms. Both soups had a subtle smoky undertone, possibly with a hint of turmeric, and were very comforting.The crab rangoon was perfectly creamy and crunchy, and the vegetable spring roll was crisp and flavorful. My chicken and vegetables dish was excellent—the vegetables were cut into thick strips with a nice snap, and the chicken was juicy, tender, and cubed, seasoned to perfection.This was my first visit, but there is so much more on the menu to try. I think I’ve found my new go-to Chinese restaurant!
NC
Nyla Crittenden
Jan 4, 2026
5.0
Stopped by for a quick refreshment and tried the peach blossom tea with lychee! It was very refreshing and perfectly balanced in flavor. The owner was incredibly welcoming and kind, and even helped guide me in choosing what to order. I would absolutely come back again. Highly recommend!
ZK
Zach Kraker
Jan 4, 2026
1.0
Egg drop soup should not be orange; like really orange. Hot and sour soup should not be dark, dark brown; and sludge-like: too much cornstarch. The miso soup was mid—at best. Beef broccoli and rice was not great; cashew chicken flavorless.
AW
Anna Williams
Dec 31, 2025
5.0
I saw this restaurant online and I was expecting it to be some mediocre food but I was wrong! I am in love with their fried rice it's so yummy! The quality is top tier! Don't even get me started on the General Tso's Chicken Combo Plate!! The amount of food you get compared to the price is unmatched! I NEVER write reviews but Bamboo House has shocked me and people need to know about this place!!! I will be coming back if me and my 2 sons pass through on our holiday travels!!😁
CM
CJ McMunn
Dec 30, 2025
1.0
We put in a takeout order and when I arrived for pick up they cancelled my order due to being overwhelmed. I used a coupon in the process too. So that’s wasted. Super disappointing
Frequently Asked Questions About Bamboo House 珍宝楼 (New Management)
What are the regular operating hours of Bamboo House 珍宝楼 (New Management)?
Bamboo House 珍宝楼 (New Management) is open from 11:00 AM to 9:00 PM Monday, Wednesday, Thursday, and Sunday; and until 9:30 PM on Friday and Saturday. It is closed on Tuesdays.
Does Bamboo House 珍宝楼 offer delivery and in-store pickup?
Yes, Bamboo House 珍宝楼 offers both in-store pickup and delivery services.
What are the delivery hours for Bamboo House 珍宝楼?
Delivery is available from 11:00 AM to 9:00 PM Monday, Wednesday, Thursday, and Sunday; and until 9:30 PM on Friday and Saturday. Delivery is not available on Tuesdays.
What are the takeout hours at Bamboo House 珍宝楼?
Takeout hours match the regular hours: 11:00 AM to 9:00 PM on Monday, Wednesday, Thursday, and Sunday; and until 9:30 PM on Friday and Saturday. The restaurant is closed for takeout on Tuesdays.
Where is Bamboo House 珍宝楼 located?
It is located at 330 Mayfield Dr A10, Franklin, TN 37067, USA.
What types of cuisine does Bamboo House 珍宝楼 serve?
Bamboo House 珍宝楼 serves Chinese, Asian fusion, Japanese, Sichuan, Southeast Asian, and ramen dishes.
How can I view the menu and place an order online?
You can view the menu and place orders through their website at https://bamboohousefranklin.com/menu and https://bamboohousefranklin.com respectively.
What are some nearby restaurants around Bamboo House 珍宝楼?
Nearby restaurants include China Panda, Mineo's Pizza & Wings, Chai Samosa, Mexicali Grill, Bodeli Sushi, Ground Restaurant-Cool Springs, and Ellie Place Soda Shop Cool Springs.
Are there any nearby wellness or beauty centers close to Bamboo House 珍宝楼?
Yes, nearby wellness and beauty centers include CoolSprings Laser, Aesthetic & Skincare Center, Evolve Wellness & Aesthetic Center, Stretch Zone, Tan 2000 & Beyond, Young nails, Studio Jessi, and MY SALON Suite.
What are some attractions or facilities nearby that could complement a visit to Bamboo House?
Nearby points of interest include India Bazaar (a public market), AR Workshop Franklin (an art gallery), and local gyms such as M10340 - SMARTCore Method and 9Round Fitness, offering opportunities for shopping, entertainment, and fitness around your dining experience.