Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and disrespectful behavior.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and undercooked meals.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and dining areas, often leading to frustration.
Cleanliness
Multiple reviews pointed out cleanliness issues, including dirty floors and unsanitary conditions in the restaurant.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members, indicating that there are positive experiences to be had.
JS
judy Smith
Dec 18, 2025
1.0
They’re rude, hateful, and give you cold fries, disrespectful throws your food at you do not recommend this place
MB
Megan Bradley
Dec 6, 2025
1.0
Waited two hours for my food just for them to mess up manger was very rude and didn’t care at all
MW
Michael Watts
Oct 27, 2025
5.0
Good food, pretty fast at getting orders out
JH
Joey Hughes
Oct 27, 2025
1.0
2nd time in the past 2 weeks they made me cancel my order at night
MD
Michele Dangerfield
Oct 22, 2025
1.0
I ordered large fries and large coke and my fries were cold had to go home and rewarm them still not good if fries is the only food I order then it should be fresh