Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent food quality, with issues like cold fries, undercooked items, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty floors and unsanitary conditions.
Staff Attitude
While some employees were praised for being friendly, many reviews mentioned rude or inattentive staff.
Order Accuracy
Frequent complaints about missing items and incorrect orders were noted, leading to customer frustration.
MW
Michael Watts
Oct 27, 2025
5.0
Good food, pretty fast at getting orders out
JH
Joey Hughes
Oct 27, 2025
1.0
2nd time in the past 2 weeks they made me cancel my order at night
MD
Michele Dangerfield
Oct 22, 2025
1.0
I ordered large fries and large coke and my fries were cold had to go home and rewarm them still not good if fries is the only food I order then it should be fresh
DH
David H
Oct 18, 2025
1.0
Don't order food here if you expect to get your monopoly pieces, especially if you're using the mobile app.
RP
Randy Pollock
Oct 18, 2025
2.0
A lot of angry drive thru customers. We dined in and my wife's food was not thoroughly cooked but with poor service we just accepted we lost 10 bucks and left