Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,437 reviews
5 stars
380
4 stars
261
3 stars
290
2 stars
163
1 star
343
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Food quality was inconsistent, with many complaints about cold or stale items and incorrect orders.
Staff Attitude
Customer service was often described as poor, with rude or unhelpful staff contributing to negative experiences.
Cleanliness Issues
Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and overall cleanliness concerns.
Management Concerns
There were multiple mentions of poor management and lack of oversight, contributing to ongoing service and operational issues.
- SBSharon Butts1 day ago5.0Always Good
- DODerek Olson2 days ago3.0Friendly staff, food was hot, drive theu at times is atleast 4 to 5 cars
- CSChristopher ShuttOct 25, 20251.0After being told my mobile order was flagged and we couldn't pick it up, we ordered at the register. After getting home we realized that they completely left out the happy meal for our kid but gave us the milk. Poor attitudes and poor service.
- TYTeresa YazellOct 19, 20253.0The employees were helpful and willing to compensate any way they were able. Most of the food as well as the ice cream was not available when we went. No fries, chicken, or quarter pound patties.
- LCLeigh CollinsOct 6, 20252.0What goes on at this Etowah TN location?!?!? This has gone on for days. I’ve never received a good drink here either. I’ve mentioned this multiple times and even called corporate to complain. You get handed a drink and you are miles away before you realize it is awful. They already have your money, so they don’t care. Does anyone care? Do something with this place!
Frequently Asked Questions About McDonald's
What are the regular operating hours of the McDonald's in Etowah, TN?
The McDonald's in Etowah, TN is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 5:30 AM to 11:00 PM on Sunday.
What are the delivery hours for this McDonald's location?
Delivery is available from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:30 PM on Friday and Saturday.
Does the McDonald's at 620 N Tennessee Ave offer drive-thru service?
Yes, this McDonald's location has a drive-thru service for customer convenience.
What types of payment does McDonald's accept at this location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any mobile ordering or pickup options available at this McDonald's?
Yes, customers can order via the McDonald's app for curbside pickup, drive-thru, or online delivery services.
Where can I view the menu for this McDonald's?
You can view the full menu online at McDonald's official website via their menu URL.
Which nearby places could I visit before or after dining at McDonald's?
Nearby you can visit Waffle House for breakfast, Domino's Pizza for additional dining options, or the Red Roof Inn if you're staying overnight.
Are there any nearby places where I can handle shipping or courier services?
Yes, several UPS Access Point locations and UPS Authorized Shipping Provider centers are close to McDonald's for your shipping needs.
Can I find fuel stations or automotive services near McDonald's in Etowah?
Yes, nearby are Marathon Gas and Kangaroo Express gas stations, as well as automotive services like Fast Trax and Duncan Quick Lube.
What is McDonald's message or motto for its customers?
McDonald's is dedicated to everyone who says, 'I'm lovin' it' and salutes their super fans.