McDonald's

3.1
1452 reviews
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Business Details

620 N Tennessee Ave, Etowah, TN
37331, United States
(423) 263-1958
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
620 N Tennessee Ave, Etowah, TN
37331, United States

Hours

Reviews

3.1
1,452 reviews
5 stars
384
4 stars
265
3 stars
293
2 stars
164
1 star
346

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 20 minutes, with some stating it took up to 45 minutes to receive their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served, leading to customer frustration.

Staff Attitude

Several customers noted poor attitudes from staff members, particularly at the register and drive-thru, which negatively impacted their experience.

Food Quality

The quality of food was inconsistent, with reports of cold or stale items, and some customers expressed dissatisfaction with the overall taste.

Cleanliness

There were complaints about the cleanliness of the restaurant, including unsanitary conditions in the restrooms and dining area.
  • MK
    M K
    Jan 4, 2026
    1.0
    Rock hard bun on a simple plain hamburger that it took these geniuses 17 minutes to make. Skip this dump and find a better restaurant.
  • MB
    Mannon Blackbeak
    Dec 30, 2025
    1.0
    No more self service drinks. All food comes out old and you will wait 30+ min. The 2 restaurants across the street are better and faster
  • PB
    P BAKER
    Dec 23, 2025
    4.0
    Service was friendly and fast.
  • CM
    Chey Mills
    Dec 13, 2025
    3.0
    Susan was at the register, and not sure what was wrong with her. But she had an absolute attitude with me and my husband as soon as we got to the register. We didn't make a big deal or say anything, but y'all should put a nice person on register. Susan needs an attitude adjustment. Food was good though.
  • KS
    Kara B. Stinnett
    Dec 1, 2025
    2.0
    Been twice in the last week. This time I ordered 2 10 packs of nuggets along with other items and didn't get either order of nuggets. The time before I ordered 2 number 7s which is a 10 piece nugget and they gave me hamburgers instead 2 of the 10 piece. Of course both times I didn't check my bag until I was already home in Englewood and it was too late.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of the McDonald's in Etowah, TN?

The McDonald's in Etowah, TN is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 5:30 AM to 11:00 PM on Sunday.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:30 PM on Friday and Saturday.